Syncing Item Fulfillments to a 3PL from NetSuite Connector
By default, NetSuite Connector syncs only sales orders to Third-party Logistics (3PL) providers. To sync item fulfillments, also known as pick tickets, if the connector supports the syncing, first you must make the following configuration changes:
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In NetSuite, enable the Pick, Pack, and Ship feature. For more information, read Setting Up Pick, Pack, and Ship.
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In NetSuite Connector:
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Check the Pick/Pack Ship Setting Is Enabled in Your NetSuite box. For more information, read To enable the pick, pack, and ship feature in NetSuite Connector: If the box is not present in the connector, it means that syncing pick tickets is not supported for the connector.
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Check the Check Here If You Have Pack/Pack/Ship Enabled In Your NetSuite And Want To Export The Pick Tickets Instead of Orders to
<Marketplace or cart name>box in the Order Settings page of your 3PL connector.
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Retrieving Item Fulfillments Into NetSuite Connector and Posting the Fulfillments to the 3PL
After completing the preceding configuration, follow these steps to retrieve the item fulfillments into NetSuite Connector and post the fulfillments to the 3PL.
To retrieve item fulfillments into NetSuite Connector and post the fulfillments to the 3PL
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After NetSuite Connector sends the sales order into NetSuite, create item fulfillments for the items that you want to sync to your 3PL.
The item fulfillments are created with the status Picked.
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Make appropriate adjustments to the item fulfillments and change the status of the fulfillments to Packed.
By default, NetSuite Connector considers item fulfillments for syncing only when their status is Packed.
NetSuite Connector’s automated sync process retrieves the item fulfillments into NetSuite Connector and transmits them to the 3PL.