Troubleshooting Issues When Using Avalara or Scripts on Sales Orders
This topic discusses the following error:
USER_ERROR - You cannot edit the end of group line. You must delete the group
This error usually appears when you use Avalara. If you are not using Avalara and still see this error, make sure you do not have any other scripts running against sales order transactions. These scripts could possibly be trying to modify the line items of the order when the order is created.
If you are using Avalara, the error usually indicates that you should update the Avalara bundle. If updating the Avalara bundle does not resolve the issue, create the order in NetSuite manually and check if you encounter the same error. You may receive a more comprehensive error to identify and fix the problem. If that also does not work, contact NetSuite Customer Support or Avalara support for further assistance.