NetSuite Connector Business Flow

NetSuite Connector connects NetSuite to various carts, marketplaces, third-party logistics (3PLs), and shipping software. Each connection between NetSuite and the ecommerce platform is facilitated by a specific connector. Each connector has several syncs that facilitate the import and export of transaction and item-related data between NetSuite and the ecommerce, logistics, and point-of-sales providers.

NetSuite Connector pulls the data from one end and pushes the data to the other. The data flow is dependent on the availability, accessibility, integrity of the data on either endpoint: storefront or NetSuite. The transfer of data is facilitated by syncs that pull data into NetSuite Connector and pushes the data to the destination at defined intervals. This ensures that the data between the storefront and NetSuite are synchronized. After a successful sync, the data can be verified in the storefront, NetSuite Connector, and NetSuite. Understanding the data flows is useful in troubleshooting when there is missing or incorrect data.

Order and Fulfillment Management

NetSuite Connector exports orders from storefronts into NetSuite. When items are fulfilled in NetSuite, the shipping data is exported from NetSuite into storefronts. The following diagram illustrates the flow of basic order management with NetSuite Connector.

The order and refund syncs ensure that orders transactions are properly exported from the ecommerce channel to NetSuite. The fulfillment sync then exports fulfillment data from NetSuite to the storefront.

Inventory Management

For inventory management, NetSuite Connector exports product information from NetSuite into commerce channels. The following diagram illustrate the flow of basic inventory management with NetSuite Connector.

Inventory management syncs ensure that the inventory in NetSuite and the storefront match.

Order and Fulfillment Management

Inventory Management

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