Onboarding and Account Setup
How do I handle problems with establishing my merchant account?
Contact NetSuite support with any problems establishing your merchant account.
How do I setup an account with a Payment Gateway?
For NetSuite Pay, the Gateway will be automatically configured upon setup. If you are still experiencing issues with accepting credit card payments, contact NetSuite support.
How do I configure the Payment Processing Profile?
For NetSuite Pay, the Payment Processing Profile is automatically configured during setup. If you are experiencing issues with processing, contact NetSuite support to ensure the profile is correctly configured.
Is there a limit to how much I can do in transactions?
Yes, your processing limits are determined at the time of approval based on your business' current performance. Process limits requests can only be completed by legal signers or controllers on the account. If you are interested in increasing your limits, contact NetSuite support.