Prerequisites for Using the Connect Service

Installation Prerequisites

Before you install or upgrade the Connect driver, ensure that you meet the following:

Install or upgrade the driver as administrator. If you use Windows, consider the following:
- Ensure that you install the Connect driver as local administrator. If you install the driver on Windows as domain administrator, the installation process may fail.
- Ensure that you use a Windows version that is supported. For more information, see Supported Windows Versions.
Close any applications that you use for accessing or configuring the Connect Service. For example, if you use Connect with an ODBC driver, you should close third-party tools for accessing Connect such as MS SQL Server or other BI tools, and applications for configuring Connect such as the Windows registry and the ODBC administrator tool.

Note:
Ensure that these applications are not running in the background.

Before you set up the Connect Service, ensure that your firewall configurations meet the following conditions:

Port 1708 - Ensure that port 1708 is not blocked in the firewall for outgoing connections.
IP Addresses - Do not use NetSuite IP addresses to manage access to any NetSuite services because it is not supported. If you use IP addresses in your configurations and the IP addresses change, you cannot access the Connect Service. To manage access to the Connect Service, you use the domain name in your configurations instead. The domain does not change, even if the account is moved to a different data center. For more information, see NetSuite IP Addresses.

After you verify that you meet the prerequisites, ensure that the Connect feature is enabled. See Enabling the Connect Service Feature.

For more information about the configuration details in the Connect Service, see Configuring Your Data Source.