OSS Transactions
In NetSuite, the following criteria define an OSS transaction:
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Your company or subsidiary is registered for VAT in a single country under the OSS scheme
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Your company or subsidiary is marked for OSS and is assigned an OSS nexus
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You are selling a physical good, digital good, or electronically supplied service item
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The item record is a service marked as an OSS item, or is a physical good which NetSuite automatically considers an OSS item. If you mark a physical good as OSS Applies, NetSuite will treat it as an OSS service.
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The transaction is a B2C transaction (The customer does not have a VAT ID on the customer record.)
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The customer is in an EU country (Country is based on the IP address. If there is none, then country is based on the billing address.)
An OSS transaction charges VAT based on the country where the customer is located. The tax rate and country are determined by the buyer’s IP address. See OSS Invoicing and Tax Rate Determination.
The following NetSuite transaction types are supported for OSS:
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Sales Order
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Cash Sale
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Invoice
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Credit Memo
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Cash Refund
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Return Authorization
The following transaction types are not supported:
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Estimates
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Opportunities