OSS Transactions

In NetSuite, the following criteria define an OSS transaction:

• Your company or subsidiary is registered for VAT in a single country under the OSS scheme

• Your company or subsidiary is marked for OSS and has an OSS nexus assigned

• You're selling a physical good, digital good, or electronically supplied service item

• The item record is a service marked as OSS, or a physical good that NetSuite automatically considers an OSS item. If you mark a physical good as OSS Applies, NetSuite treats it as an OSS service.

• The transaction is a B2C transaction (The customer doesn't have a VAT ID on the customer record.)

• The customer is in an EU country (based on the IP address, or billing address if there's no IP address.)

An OSS transaction charges VAT based on where the customer is located. The tax rate and country are determined by the buyer’s IP address. See OSS Invoicing and Tax Rate Determination.

The following NetSuite transaction types are supported for OSS:

• Sales Order

• Cash Sale

• Invoice

• Credit Memo

• Cash Refund

• Return Authorization

The following transaction types aren't supported:

• Estimates

• Opportunities

Related Topics

• EU One Stop Shop (OSS)
• Best Practices for OSS
• Enabling the OSS Feature
• Setting Up OSS
• Assigning an OSS Nexus to a Company or Subsidiary
• OSS Tax Codes, Tax Types, and Tax Control Accounts
• Marking OSS Items
• OSS Invoicing and Tax Rate Determination
• MOSS Reporting
• Generating a MOSS Transactions Report

General Notices