Journal Entry Import Errors

This section describes errors that you might see on a journal entry import. See the following:

Note:

For information about other errors you might see on a journal entry import, search for the error message on SuiteAnswers.

Invalid account reference key ‘xxx’ for subsidiary ‘xxx’

To resolve the error, verify the format of the Account field, ensure that the account is active, and map the internal ID, if required.

First, verify that the format of the Account field in the CSV file uses the same format that is used in NetSuite:

  1. Go to Transactions > Financial > Make Journal Entries.

  2. From the Account dropdown list, select the account. Ensure that the format of the account in the CSV file matches the format of the account name displayed.

Next, determine whether the account is inactive.

  1. First, ensure that internal IDs are displayed. Go to Home > Set Preferences > General.

  2. In the Defaults field group, check the Show Internal IDs box and save.

  3. Go to Lists > Accounting > Accounts.

  4. Check the Show Inactives box.

  5. Look for the Internal ID that was referenced in the error message.

  6. Clear the Inactive box for the account. Also verify that the account is associated with the correct subsidiary.

If the internal ID is used, on the Field Mapping page, click the edit icon beside the Account field.

Click Choose Reference Type, and then select Internal ID.

Invalid department reference key xxx

Verify the following for departments:

Invalid entity reference key xx for currency xx

To correct the error, verify the following:

No empty or blank headers are allowed in the CSV file

Ensure that you have included column headings in row 1 of your CSV file, similar to the following example.

Amount

Debit

Credit

Memo

Entity

Class

Department

Location

Account 1

100

Example JE #1

Customer Support

Head Office

Account 2

100

 

Example JE #1

Customer Support

Head Office

Account 1

525.67

 

Example JE #2

Customer Support

Head Office

Account 2

525.67

Example JE #2

Customer Support

Head Office

Please enter the value(s) for Account

The error might appear even if the Account field has already been included in the field mapping. The error occurs when there is an extra line in the CSV file, usually a line or row for the total of both the Debit and the Credit columns.

Since one row is assigned per account line, the system treats this row as another account line and looks for the fields required in a Journal Entry import, including the Account field.

Modify the CSV file and remove the extra total row.

Amortization end date cannot be before amortization start date

The Start Date and End Date fields on a Journal Entry form are only available when the Revenue Recognition feature is enabled under Setup > Company > Enable Features > Accounting.

In the CSV file, check the dates entered in the Start Date and End Date columns. The start date must be before the end date. Modify the CSV file as needed.

Rounding Error xx.xx

To correct the error:

Related Topics

General Notices