Configuring Items for Store Pickup
When you enable store pickup at a location, all items are eligible for store pickup at the location by default. On the item record, the Allow Store Pickup box is checked for all locations in the Locations sublist. You can exclude certain inventory items from store pickup by changing the store pickup settings on the item record. For example, you might want to prevent store pickup of bulky or heavy items. To exclude all items from store pickup at a location, clear the Allow Store Pickup box on the location record instead – see Configuring Locations for Store Pickup.
When the Allow Store Pickup box is checked for at least one location in the Locations sublist on the item record, the Store Pickup Allowed box is checked automatically. If you clear the Allow Store Pickup box for all locations on the item record, the Store Pickup Allowed box is also cleared.
If you use the SuiteCommerce Web Store feature, the Store Pickup Allowed box is used to determine which items are eligible for store pickup when ordered on the web store. See Commerce Product Overview for more information about SuiteCommerce features.
The Store Pickup Allowed field is read only.
To ensure sufficient inventory is maintained at a store location for in-store shoppers, you can specify a buffer stock level for each location. Buffer stock is the minimum quantity of an item that must be maintained at a store when a store pickup order is created. If buffer stock is specified on an item record, NetSuite can calculate the quantity available for store pickup. The Quantity Available For Store Pickup is Quantity Available minus Store Pickup Buffer Stock, for example, Quantity Available (23) – Store Pickup Buffer Stock (5) = Quantity Available For Stock Pickup (18). The quantity available for store pickup is shown in the Locations sublist on the item record.
Store pickup buffer stock quantities can be entered on both the item record and the location record in NetSuite. The quantity entered on the item record supersedes the quantity on the location record. If you leave the Store Pickup Buffer Stock blank, it indicates that all available inventory at the location can be used for store pickup orders.
If you use the SuiteCommerce Advanced web store feature, the quantity available for store pickup can be displayed on your web site. Then, customers can only choose store pickup as a fulfillment option if the quantity available for store pickup is higher than zero.
You can also specify store pickup buffer stock on the location record. Buffer stock on the item record overrides buffer stock on the location record. See Configuring Locations for Store Pickup for information about how to specify buffer stock for a location.
To change store pickup settings of individual inventory items:
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Go to Lists > Accounting > Items (Administrator).
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Click Edit next to the item you want to modify.
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On the Purchasing/Inventory subtab, check the Allow Store Pickup box in the Locations sublist for each location at which you want to enable store pickup. All items are enabled for store pickup by default.
Clearing the Allow Store Pickup box prevents store pickup fulfillment for the item at the location.
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Enter a buffer stock quantity for each location in the Store Pickup Buffer Stock column.
Note:If you leave the Store Pickup Buffer Stock field blank on the item record, NetSuite uses the buffer stock on the location record to calculate the quantity available for store pickup.
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Click Save.