Commerce Website Setup

This release note was updated April 29, 2024.

NetSuite 2024.1 includes the following enhancements to site setup features for your Commerce website:

Domain Status Now Includes DNS Verification Status

With the 2024.1 release, a new field, DNS Verification Status, has been added to the Status area on the Domain record page in NetSuite.

The DNS Verification Status field can have one of the two following statuses:

  • Your DNS record is configured correctly.

  • Your DNS record is configured incorrectly.

The DNS column on the Set Up Domains page now includes the status for both DNS and DNS Verification. If there is an issue with one or both statuses, an error icon displays in the DNS column.

For more information, see Troubleshoot Domain Setup Errors.

SSL Support for Email Campaign Domains

SSL support is now available for email campaign domains. To secure your email campaign domain:

  1. Go to Commerce > Hosting > Domains > and click Edit next to the email campaign domain you want to secure.

  2. In the Certificate section, check the Use SSL Certificate to Secure Domain box.

    Additional certificate-related fields are displayed so you can specify the type of certificate you want to use.

  3. If you want Oracle NetSuite to obtain a domain validated (DV) certificate for your domain, click the Automatic button and then check the box to confirm acceptance of the automatic certificate terms and conditions.

  4. If you want to obtain a certificate from your preferred CA, see Manual Certificates for instructions.

  5. Click Save.

For more information, see Secure Your Domain.

Domain Settings Transition to DNS Verification

With the 2024.1 release, HTTP-based verification of the domain owner has been replaced by DNS-based verification using the Automatic Certificate Management Environment (ACME) protocol. This change applies to all new domains that are set up in NetSuite. Existing domains will retain HTTP verification and no change is required for their DNS configurations.

The following updates have been made to the UI for the Domain record page in NetSuite:

  • In the Certificate area, if Manual is selected, the checkbox, Switch to Automatic Certificate When Manual Certificate Expires, has been removed. With DNS verification, this setting is no longer required.

  • The Domain area is split into two areas, Domain and DNS.

    • The new Domain area contains the Domain Name, Website, and Hosting Root fields.

    • The new DNS area contains information for the hosting and DNS Verification CNAME records.


      When setting up a new domain, you should copy the information from the DNS area and use it to add CNAME records on your domain provider's website.

For more information about DNS verification and setting up domains in NetSuite, see Set Up a Domain.

General Notices