Setting Up Bank Records of Customers for J.P. Morgan Freeform GMT Payments

Set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.

To set up bank details of a customer for refund transactions for J.P. Morgan Freeform GMT payments:

  1. Go to Lists > Relationships > Customers.

    For information on creating a customer record, see Customers.

  2. Click Edit next to the name of the customer to whom you want to send refund payments.

  3. On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.

  4. Click New Entity Bank Details.

  5. Complete the fields on the New Entity Bank Details page:

    Field

    Description

    Name

    Enter a unique name for this entity bank detail record.

    Payment File Format

    Select J.P. Morgan Freeform GMT.

    Type

    Select whether the bank account is the customer’s primary or secondary bank account.

    Account Number

    Enter the customer’s bank account number.

    Swift ID/BIC

    Enter the Business Identifier Code (BIC), also called SWIFT code, of the customer’s bank (eight or 11 characters).

    Bank Name

    Enter the name of the customer’s bank.

    Bank Address 1

    Enter the street address of the customer’s bank.

    Bank Address 2

    Enter the city or state where the customer’s bank is located.

    IBAN

    Required if country is Lebanon or Saudi Arabia.

    Enter the customer’s International Bank Account Number (IBAN).

  6. Click Save.

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