Creating a Revenue Commitment Reversal from a Return Authorization
The functions discussed in this topic require the Revenue Commitments feature to be enabled.
This process is very similar to creating a revenue commitment from a sales order. For information about that process, see Creating a Revenue Commitment from a Sales Order.
A return authorization provides the basic information used to create and populate a revenue commitment reversal. For information about return authorizations, see Customer Returns Process. You cannot add items to a revenue commitment reversal that do not appear on the return authorization.
To create a revenue commitment reversal directly from a return authorization:
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After providing all of the information required on a Return Authorization page, on the Accounting subtab, check the Rev Rec on Commit box. This tells NetSuite to use a revenue commitment reversal to reverse revenue for all lines on this return authorization.
After NetSuite creates an invoice, cash sale, or revenue commitment, NetSuite also disables the Rev Rec on Rev Commit. check box. At that point, the only way to disable the Revenue Recognition on Revenue Commitment option is to delete all of the child transactions.
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Click Reverse Revenue to open the New Revenue Commitment Reversal page.
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In Primary Information, if autonumbering is disabled, optionally enter an identification number in the Rev. Commitment Reversal # field and any other information not included on the return authorization that you want on the revenue commitment reversal.
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Complete fields on each of the following subtabs, as necessary.
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Items
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Accounting
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Sales Team
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Address
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Custom
To avoid reporting differences between return authorizations and the revenue commitment reversals derived from them, you generally should not change the values populated into the revenue commitment reversal from the return authorization.
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