Using the Generate Revenue Commitment Reversals Page

Important:

The functions discussed in this topic require the Revenue Commitments feature to be enabled.

You can create a revenue commitment reversal from the Generate Revenue Commitment Reversals page.

To reverse revenue on the Generate Revenue Commitment Reversals Page:

  1. Go to Transactions > Financial > Generate Revenue Commitment Reversals.

  2. Select a Customer.

  3. Select a Status.

    • - All -

    • Pending Receipt

    • Partially Received

    • Pending Refund/Partially Received

    • Pending Refund

    • Refunded

  4. Check the Hide Unreceived Orders box to exclude orders that have already been fulfilled. This box only appears if you enable the preference Allow Revenue Commitment Reversals in Advance of Item Receipt.

  5. Click Customize to display additional columns from the Revenue Commitment page or to add filters for the list of revenue commitments.

  6. Enter the Return Authorization number.

    This field only appears if you enable Bar Coding and Item Labels. For more information, refer to Bar Codes and Item Labels.

  7. Select the return transactions that you want to reverse the revenue commitments for.

  8. Click Submit.

Related Topics

Creating Revenue Commitment Reversals
Creating a Revenue Commitment Reversal from a Return Authorization
Return Authorization (RMA) Forms

General Notices