Setting Up Alternate Search Keywords

Set up alternate keywords that customers might use to search for items or categories in your website. This enables customers to find and purchase the item they are looking for, even if they misspell the item name or use a synonym for the item name.

To set alternate search keywords:

  1. To set keywords for items, go to Lists > Accounting > Items. To enter keywords for categories, go to Commerce > Site Builder > Content Management > Categories.

  2. On each item or category record, in the Search Keywords field, enter alternate keywords, such as misspellings, synonyms or acronyms. You can enter several keywords separated by a comma.

  3. Click Save.

Now, when customers search using a keyword you have entered on an item record, that item will be returned as though the customer entered the item name.

Related Topics

Helping Customers Find Items on Your Site
Publishing Saved Search Results on Your Website
Applying Layout Templates to Search Results
Creating and Publishing an Employee Directory for a Website
Website Search with Site Builder

General Notices