Global Search by Email Address
To do an effective global search for an email address, you should enter the complete email address, in the format <user name>@<domain>.
If you use this format, global search treats this entry as a single keyword and returns anyone with that exact, complete email address.
This treatment of a recognized email address overrides the normal global search treatment of the . (period) and @ (at) characters as spaces.
For example:
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If you enter a complete email address, such as john.brown@abc.com, global search returns that exact match only.
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If you enter only brown@abc.com, global search treats it as a complete email address and only returns that exact match.
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If you enter only john.brown, global search looks for two different keywords, john, and brown, and returns any records containing these two keywords.
The starts-with matching generally used by default in global search is not supported for email addresses because the complete email address is required for global search to interpret a keyword as an email address.