Mail Merge vs. Email Campaigns
Mail Merge and email marketing campaigns both let you create personalized emails in bulk. By using email marketing campaigns, you can track revenue, lead source, and other marketing information for your campaign events. For more information about email marketing campaigns, see Email Marketing Campaigns.
For campaign events that use a channel other than email, use NetSuite Mail Merge tools. NetSuite Mail Merge tools help you create fax, PDF, or letter documents for your marketing events. For more information about merging letters, see Working with Mail Merge.