Inactivating Products

If you want to make a product unavailable temporarily or you no longer sell a product, you can make it inactive. Similar to deleted products, inactive products don't appear on the Configurable Items page and can't be configured on new transactions. If there are unfinished transactions with a configuration for an inactive product, a user can still view or update the configuration from a transaction line. You can override the default behavior, however, to prevent users editing the configuration of an inactive product.

To inactivate a product:

1. Go to CPQ > Configurator > Product Maintenance and click Edit next to a product.

2. Check the Inactive box.

3. If you want to prevent users editing the configuration from a transaction line, check the Disallow edits on existing configurations box.

4. Click Save.

Note:

You can make a product active again at any time by clearing the Inactive box.

After you inactivate a product, you can specify a replacement product-see Replacing Deleted or Inactive Products. If you want to permanently remove a product from your account, you can delete it instead of making it inactive-see Deleting Products.

Related Topics

• NetSuite CPQ Configurator Products
• Previewing Products
• Assigning Base Items to Products
• Defining a Product to Edit Configured Items
• Creating Product Categories
• Exporting Products
• Importing Products
• Deleting Products
• Replacing Deleted or Inactive Products
• Launching the Configurable Items Page from Third-party Websites

General Notices