User Event and Client Record Deployments

Field Service User Event handles beforeLoad, beforeSubmit, and afterSubmit. It selects the FSM handler for the record type. Field Service Client handles interactive form events, including initialization, field changes, and save checks. It can request server actions through the Suitelet.

The following table lists supplied User Event and Client deployments by record type.

Record	User Event Deployment	Client Deployment
Project task	customdeploy_nx_projecttask_userevent	customdeploy_nx_projecttask_client
Item fulfillment	customdeploy_nx_itemfulfill_userevent	customdeploy_nx_itemfulfill_client
CRM task	customdeploy_nx_task_userevent	customdeploy_nx_task_client
Field Service Consumable	customdeploy_nx_consumable_userevent	customdeploy_nx_consumable_client
Subsidiary	customdeploy_nx_subsidiary_userevent	No supplied record-level deployment
Service item	customdeploy_nx_serviceitem_userevent	No supplied record-level deployment
Time bill	customdeploy_nx_time_userevent	customdeploy_nx_time_client
Transfer order	customdeploy_nx_transferorder_userevent	No supplied record-level deployment
Field Service Configuration	customdeploy_nx_configuration_userevent	customdeploy_nx_configuration_client
Field Service Asset	customdeploy_nx_asset_userevent	customdeploy_nx_asset_client
Estimate (quote)	customdeploy_nx_quote_userevent	customdeploy_nx_quote_client
Field Service Recurrence	customdeploy_nx_recurrence_userevent	No supplied record-level deployment
Case	customdeploy_nx_case_userevent	customdeploy_nx_case_client
Sales order	customdeploy_nx_salesorder_userevent	customdeploy_nx_salesorder_client
Expense report	customdeploy_nx_expensereport_userevent	customdeploy_nx_expensereport_client
Customer	customdeploy_nx_customer_userevent	No supplied record-level deployment
Project	customdeploy_nx_project_userevent	customdeploy_nx_project_client
Invoice	customdeploy_nx_invoice_userevent	customdeploy_nx_invoice_client
Opportunity	customdeploy_nx_opportunity_userevent	customdeploy_nx_opportunity_client
Employee	customdeploy_nx_employee_userevent	customdeploy_nx_employee_client
Field Service Notification	customdeploy_nx_notification_userevent	No supplied record-level deployment

No dedicated User Event or Client deployment for the Field Service Error record appears in the supplied deployment definitions. Error capture and maintenance occur through the reporting and processing paths described in this reference.

These record deployments are supplied as Released, Deployed, and Audit. The deployments include all internal roles and the supplied NetSuite external center roles. User Event deployments use Field Service System (customrole_nx_system) as their supplied execution role. Event and context filtering, along with account permissions, still affect whether a handler runs. A broad audience does not establish that every handler runs on every operation.

Record Processing Associations

The following table links record topics to the scripts and processing results described in this reference.

Record Topic	Scripts and Capabilities	Result Evidence
FSM Case Record	Case User Event and Client deployments. Program, Recurrence, Status, Unbilled, Notification, and Consumable deployments. Generated case callbacks for related work.	Case fields, child tasks, project or transaction links, and related records. A processing request or banner does not establish that all changes occurred.
FSM CRM Task Record	Task User Event and Client deployments. Time, Status, Time Zone, Recurrence, and Notification jobs. Related processing described after this table.	Time bills, status and date changes, related records, and transaction results. A cleared request field alone can be insufficient.
FSM Asset Record	Asset User Event and Client deployments. Asset inheritance and location job. Generated callbacks for automatic project creation. Item Fulfillment scripts for transaction-based asset processing.	Inherited child values, linked task and project task locations, and created or linked projects or assets, as applicable.
Field Service Error Record	Shared reporters in User Event, Suitelet, and Scheduled paths. Error maintenance deployment and deployment-specific error consumers.	Captured context and consequences for affected work. This record does not indicate execution status or provide a universal error severity classification.

CRM tasks can also be affected by asset and location, Program, Consumable, and related-work processing.

Examples of Record Processing Indicators

The following table links record information to processing. Full field definitions are provided in the record topics.

Record Information	Associated Deployment	Interpretation
Case Update Unbilled (custevent_nx_unbilled_update)	customdeploy_nx_unbilled	Requests assessment of an FSM case for recalculation. Related errors can exclude the case.
Case or CRM task Update Status (custevent_nx_status_update)	customdeploy_nx_status	Requests status assessment. The same field ID does not make case and task processing identical.
CRM task Log Activities (custevent_nx_time_log_activities)	customdeploy_nx_time	Requests activity-based Time processing. Clearing the request does not establish that a time bill was created.
Case or CRM task Notification Pending (custevent_nx_notification_pending)	customdeploy_nx_notification	Indicates pending notification assessment. Delivery is a separate result.
Asset Update Location (custrecord_nx_asset_location_update)	customdeploy_nx_asset	Requests propagation of relevant asset location changes to qualifying linked work.
Parent and child asset values differ in configured inherited fields	customdeploy_nx_asset	The inheritance assessor derives eligible work from the data comparison. No universal box indicates whether asset inheritance is running.
CRM task Destroy (custevent_nx_destroy)	customdeploy_nx_workorder	Marks deletion work requested by the related-work mechanism. It does not establish that deletion finished.

General Notices