FSM Script Reference

Field Service Management (FSM) scripts support record forms, FSM Mobile, Schedule Board services, and background processing. This reference identifies the supplied scripts and deployments. It also explains how to monitor execution and describes important deployment dependencies.

A script contains executable logic. A deployment makes a script available for a particular record type, service, or background job. A script can have several deployments with different purposes.

Related Documentation

The following diagram shows the information covered by each documentation category:

Documentation relationships between records, features, configuration, and the script reference

The following table identifies the information covered by each documentation category.

Topic

Documentation Scope

FSM Records

Field labels and IDs, record relationships, meanings of processing fields, and captured error data.

FSM Features

Triggers, eligible records, expected changes, and consequences of processing failures.

Configuring FSM Features and shared configuration references

Supported properties, defaults, units, dependencies, and changes to behavior.

FSM Script Reference

Script and deployment IDs, shared execution behavior, monitoring, and operational controls.

See Record Processing Associations for links between record topics and related capabilities. A record field that requests processing does not indicate whether execution is running. Check execution separately from the resulting record changes.

This reference includes the following topics:

Related Topics

General Notices