Trigger Journeys Automatically for Additional Event Attributes

You can now trigger a journey automatically based on additional events by configuring conditions for specific attributes. The automatic allocation is based on V2 events.

Here are the business objects supported for V2 events and the additional attributes that you configure:

Business Object Attribute
Passport Issuing Country
Visas and Permits Issuing Country
Type
Status
Demographic Info Gender
Highest Education Level
Marital Status
Information Category
Veteran Self-Identification Status
Disabled Veteran
Active Duty Wartime or Campaign Badge Veterans
Armed Forces Service Medal Veteran
Recently Separated Veteran

Here are some use cases for assigning journeys automatically using the additional event attributes:

  • New US Passport journey should be assigned when a new US passport is created by the employee.

  • US Visa journey should be assigned when issuing country is United States and visa permit status is active for the employee.

  • New Demographic Info journey should be assigned when the highest education level of the employee is master's degree.

Configure Business Rules for V2 Events

Configure Business Rules for V2 Events

List of Business Objects for V2 Events

List of Business Objects for V2 Events

Business Rule for Assigning Journey When New US Passport is Created

Rule for Assigning Journey When New US Passport is Created

Business Rule for Assigning Journey When Issuing Country is United States and Visa Permit Status is Active

Rule for Assigning Journey When Issuing Country is United States and Visa Permit Status is Active

Business Rule for Assigning Journey When Highest Education Level is Master Degree

Rule for Assigning Journey When Highest Education Level is Master's Degree

Values Entered According to Business Rules for Passports and Visa and Permits

Values Entered According to Rules for Passports and Visa and Permits

Values Entered According to Business Rules for Demographic Info

Values Entered According to Rules for Demographic Info

Journeys Assigned According to Configured Business Rules

Journeys Assigned According to Configured Rules

By leveraging event attributes, you have control over automatic assignments, ensuring the right journey is delivered to the right person based on specific, detailed event information.

Steps to Enable

For more information, see this topic: Configure Criteria for Journeys and Tasks Using Redwood Rule Builder 

You need to configure security to use this feature. See the Access Requirements section.

Tips And Considerations

  • You can add only one subgroup in a group when using Redwood Rule Builder.

  • You need to ensure that the case of the attribute value configured in the rule matches that of the data in the application. Currently, the option to ignore case when configuring a rule is not available in Redwood Rule Builder.

Key Resources

Access Requirements

This table shows the predefined role that inherits the duty and aggregate privileges supporting this feature:

Job Role

Duty Privilege

Aggregate Privilege

Human Resource Specialist

ORA_PER_JOURNEY_BUILDER_DUTY

Journey Builder

ORA_PER_MANAGE_JOURNEY_TEMPLATE

Manage Journey

Human Capital Management Application Administrator

If you are using the predefined roles, no action is necessary. However, if you are using custom versions of these roles, you must add these aggregate privileges to your custom roles to use this feature. See the Release 13 Oracle Human Capital Management Cloud Security Upgrade Guide on My Oracle Support (Document ID 2023523.1) for instructions about implementing new functions in existing roles.

For information about existing security privileges, refer to the Security Reference for Common Features guide on the Oracle Help Center.