Onboard New Hires with AI Assistance

The Onboarding Assistant is your AI-powered assistant for seamlessly integrating with Oracle Cloud HCM Journeys. The Assistant acts as an intelligent companion that enhances and personalizes the onboarding experience for new hires. The AI Agent intelligently assists new hires in these ways:

  • Answering frequently asked questions.

  • Offering contextual guidance for journey tasks.

  • Providing relevant resources beyond standard content.

  • Facilitating smoother navigation through the onboarding process.

Powered by Oracle's AI Agent framework and advanced large language models (LLMs), the Onboarding Assistant interprets your natural language questions and responds with clear, actionable answers tailored to your organization's policies.

With the Onboarding Assistant, you can make use of these capabilities:

  • Personalized guidance: Tailors onboarding tasks, checklists, and resources to the individual employee's role and location.

  • Proactive assistance: Offers reminders and nudges for pending tasks, ensuring timely completion of required steps.

  • Knowledge access: Provides instant access to onboarding documents, frequently asked questions, policy information, and internal resources.

  • Task support: Helps new hires navigate Oracle Cloud HCM interfaces and complete tasks more efficiently.

  • Feedback loop: Collects real-time feedback to identify friction points in the onboarding journey and recommend improvements.

Onboard Assistant with Prepopulated Prompts

Onboard Assistant with Prepopulated Prompts

Answer Displayed Based on Selected Prompt

Answer Displayed Based on Selected Prompt

Click on Deep Link in Answer to go to Specific Transaction Page

Click on Deep Link in Answer to go to Specific Task Page

Prompt to Add New Task with Expiry Duration and Start Date

Prompt to Add New Task with Expiry Duration and Start Date

New Task Added According to Specified Prompt

New Task Added According to Specified Prompt

Business benefit: Enhance the existing Journeys framework by providing proactive support, personalized guidance, and efficient access to information.

Steps to Enable

  • Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support.

  • Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.

To learn how to set up AI agents, see Create AI Agents Using Preconfigured Agent Team Templates.

Tips And Considerations

  • This feature only works when Oracle Search for Journeys is enabled.

  • The Onboarding Assistant only displays journeys filtered by category Onboarding and Enterprise Onboarding. No other category of journeys is displayed. Additionally, only data related to onboarding of journeys is fetched.

Key Resources

Access Requirements