Change Working Hours with AI Assistance
The Change Working Hours Advisor Agent is a conversational assistant designed to help managers and HR specialists update an employee’s assignment working hours through a guided, efficient, and policy-aware interaction. Instead of performing multiple manual steps across different UI pages, the agent retrieves the employee’s current working hours, derives the standard working hours, calculates the FTE, and prepares the proposed changes in a single conversational flow.
The agent works in the context of a single employee. Users can specify the employee and the effective date for the change. The agent always processes one employee at a time to ensure clarity and accuracy.
When the user provides new working hours, the agent validates the requested change against the organization’s policies using the document tool. It highlights which rules are met and which rules are not met, such as seniority-based requirements, job-level restrictions, frequency limits, and numerical thresholds. This clarity helps managers and HR specialists make better and well-informed decisions, while still allowing them to proceed if justified.
The agent also creates the assignment notes automatically. These notes reflect the requested change and provide a ready-to-use explanation for HR or audit purposes. Users may keep the generated notes or edit them before submitting the change.
The Change Working Hours Advisor Agent complements the full UI by offering a fast and intuitive way to make updates, while the UI remains available for detailed adjustments. Once the user submits the change, the update follows the approval workflow configured in the application.
The agent prevents submission if another change in working hours is already in progress for the same employee. This avoids duplicate requests and improves transaction accuracy.
Key capabilities of the agent include:
- Retrieval of current assignment working hours
- Retrieval of current derived standard working hours
- Auto-calculation of FTE based on updated working hours
- Validation of the requested change against company policies
- Presentation of met and unmet eligibility criteria
- Creation of assignment notes in one step
- Prevention of duplicate submissions when an existing approval is already in progress
- Submission of the transaction into the standard approval workflow
This helps managers and HR specialists make working hours changes quickly, accurately, and with full awareness of policy compliance.
Current working hours, derived hours, and FTE for the selected employee
User provides the new working hours for the change request
Displays employee details with current working hours and FTE
Displays proposed values with policy validation checks
Assignment notes auto-generated for the working hours change
The Change Working Hours Advisor Agent helps managers and HR specialists complete working hour updates through a single guided interaction, reducing effort and improving accuracy. It validates changes against company policies, auto-calculates the new FTE, and prepares assignment notes instantly, enabling faster and more consistent decision-making. This improves efficiency, reduces HR workload, and ensures policy-aligned working hours changes across the organization.
Steps to Enable and Configure
- Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support.
- Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.
To learn how to set up AI agents, see Create AI Agents Using Preconfigured Agent Team Templates.
Key Resources
Access Requirements
- The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator. See How can I give users access to AI agents and Access Requirements for AI Agent Studio.