One of your ideas has been delivered from your suggestion.View Details of Preceding Completed Journey Task in My Tasks Tab

In the release 25C feature of Details of Preceding Completed Journey Task Displayed in Current Journey Task, you could view the details of a previously completed task directly from the My Journeys, Team Journeys, and Organization Journey tabs. The same feature is now extended to the My Tasks tab so that you can view the details from the My Tasks tab while performing your current journey task.

Here's an example of how this feature can be used:

Laptop Provisioning During Onboarding

  • An AOR of type HR administrator enters laptop configuration details for a new hire.
  • AOR of type IT specialist is notified to provision the laptop once the previous task is complete.
  • The IT specialist can now directly view the details entered in the preceding task by the HR administrator under My Tasks tab.

Task Configured to Display Preceding Task

Edit Task to Configure Display of Preceding Task

Configuration to Display the Preceding Task in Journey

Configuration to Display the Preceding Task in Journey

Task Completed by HR Administrator Before IT Analyst can View Preceding Task

Task Completed by HR Administrator Before IT Analyst can View Preceding Task

Option for IT Analyst to View Preceding Task from My Tasks Tab Before Marking it Done

Option for IT Analyst to View Preceding Task Before Marking it Done

View Preceding Task from Current Task on My Tasks Tab

View Preceding Task from Current Task on My Tasks Tab

Improves process continuity by making previously entered task information visible to the next user in the journey. It reduces manual follow-ups, prevents information gaps, and ensures faster, more accurate execution of tasks.

Steps to enable and configure

For more information, refer to these topics:

Key resources

For more information, refer to these resources:

Access requirements

You must be granted the Manage Journey (ORA_PER_MANAGE_JOURNEY_TEMPLATE) aggregate privilege to work on journey templates.