Employee Self-Service with AI Assistance - V2

Employee Concierge Workflow Agent (Worker Concierge V2) is an AI-powered assistant that helps employees quickly find information and complete common HR tasks through a single conversational experience. Employees can ask questions about compensation, benefits, payroll, leave, and other HR topics using natural language, without navigating multiple pages or contacting HR.

Use Employee Concierge to:

• Review leave balances, upcoming absences, and eligibility for leave programs.
• Submit leave requests, donate leave, bid for holiday time off, or cash out eligible leave balances.
• Review salary history, bonuses, stock grants, and other compensation details.
• View benefit enrollments, provider information, and covered dependents.
• Retrieve payslips, understand earnings and deductions, and review payroll history.
• Find answers to HR policy questions.

Employee Concierge combines information from Oracle Fusion HCM and your organization's HR policies to provide timely, personalized responses that help employees complete common HR tasks more efficiently.

Example questions

• Do I have any time off coming up next month?
• Can I see my most recent payslip?
• What benefits am I currently enrolled in?
• What stock grants do I currently have?
• How can I request leave?
• Why was this deduction included on my paycheck?

Steps to enable and configure

You must have access to use AI Agent Studio.

Access requirements

The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio administrator. See How can I give users access to AI agents and Access Requirements for AI Agent Studio.