Enable Generative AI for Suppliers for Negotiation Messaging

Suppliers can use AI to write and improve their negotiation messages in the new Redwood page.

They can start writing their message with a few words, and use AI assist to get a complete, well formatted message in a professional and business neutral tone.

Generative AI can be used to write a new message or when replying to a message. AI will also consider the negotiation type, title, message subject, previous message and the intent from the words written to suggest a message that is relevant to your communication. If you provide a subject, AI will utilize it to generate the message. In case you haven't entered a subject, AI will generate a relevant subject.

Supplier Creates a New Message

Create a New Message using AI Assist

Supplier Enters a Message and Clicks AI Assist

Enter your Message Intent and click AI Assist

AI Generates the Message

AI Generates the Message

Your messaging experience is now time-saving and effective with proper grammar.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Procurement

To enable this feature, you must first opt-in to the 24D feature: Redwood: Use New Supplier Experience for Negotiation Messages

Tips And Considerations

The messages generated by AI may contain inaccuracies and must be reviewed before sending.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • View Supplier Negotiation Online Message as Supplier (PON_VIEW_ONLINE_MESSAGE_SUPPLIER_FACING_PRIV)
  • Create Supplier Negotiation Online Message as Supplier (PON_CREATE_ONLINE_MESSAGE_SUPPLIER_FACING_PRIV)
  • Reply Supplier Negotiation Online Message as Supplier (PON_REPLY_ONLINE_MESSAGE_SUPPLIER_FACING_PRIV)

These privileges were available prior to this update.