Redwood: Use a New Supplier Experience for Supplier Qualification Management

You can now enable a simple and modern supplier portal experience for Oracle Supplier Qualification. The new streamlined response flow enables suppliers to easily search questionnaires, submit responses, and review qualification and assessment details. The redesigned redwood pages not only improve usability but reinforces the supplier qualification process as an efficient and transparent process for evaluating and monitoring supplier relationships.

Suppliers can easily view questionnaires requiring attention in a single page, or search for specific questionnaires by title or number. They can refine their search further with advanced filters. In addition to responding to a questionnaire, they can download the questionnaire as a PDF or reset their responses to start fresh.

Questionnaires Requiring Attention

To start a qualification questionnaire, suppliers simply click the questionnaire or select the Respond option from the Actions menu to view and respond to the qualification questionnaire.

Respond to Questionnaire

The Qualifications page provides suppliers with a single location to view the qualification evaluations conducted by the buying company based on their responses to qualification questionnaires. 

Suppliers can search for qualifications by title or number and filter them by status. They can only view the qualifications that are shared by the buying company. Once they find the qualification, they can drill down to view the qualification details.

View Active Qualifications

On the qualification details page, in addition to the qualification summary, suppliers can view the questions and responses used in their evaluation. For each question in the questionnaire, they can click the response history icon to view how responses to the question have changed over time.

View Qualification Details

The response history drawer displays all responses provided for the question, with the active response highlighted using the green tick icon. Suppliers can click on Attachments to view and download the attachments.

View Question Response History

The Assessments page provides suppliers with a single location to view the assessment evaluations conducted by the buying company based on their responses to assessment questionnaires. Assessments are comprehensive evaluations of a supplier’s performance, which allow you to measure how well they meet qualifying criteria across different areas.

Suppliers can search for assessments by title or number and filter them by status. They can only view the assessments that are shared by the buying company. Once they find the assessment, they can drill down to view the assessment details.

View Active Assessments

On the assessment details page, in addition to the assessment summary, the suppliers can view the qualifications that were part of the assessment evaluation. All the qualifications included in the assessment and shared with the supplier are listed on the page. The qualification outcome, start date, end date and status of each of the qualifications are displayed.

Suppliers can click on a qualification title to drill down to view its details.

View Assessment Details

These Redwood UIs also feature Guided Journeys, a new user assistance tool embedded into the pages that allows you to present custom content to suppliers. You can embed it on all the pages to provide information about your business policies, best practices, or tutorials to assist suppliers with the questionnaire and qualification process.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Procurement

Follow these steps and enable the Supplier Portal functional area:

1. Click Navigator > My Enterprise > Offerings.

2. On the Offerings page, select Procurement, and then click Opt In Features.

3. Enable Supplier Portal and then click Done.

To enable the feature:

1. Click Navigator > My Enterprise > Offerings.

2. On the Offerings page, select Procurement, and then click Opt In Features.

3. On the Opt In Procurement page, click the Features icon for the Supplier Portal functional area.

4. On the Edit Features page, select Enable for the feature Redwood: Enable the New Supplier Portal Home Page Experience.

5. Click Done.

6. On the Opt In Procurement page, click the Features icon for the Supplier Qualification functional area.

7. On the Edit Features page, select Enable for the feature Redwood: Use New Supplier Experience for Supplier Qualification Management.

8. Click Done.

After enabling this feature, note the following points to better manage the supplier portal Redwood experience:

• The Redwood Supplier Portal URL will be: https://<host>/fscmUI/redwood/supplier-portal/home?fscmui_app_context=redwood_supplier_portal.  Communicate the new URL with your existing Supplier Portal users.

Tips And Considerations

• Questions mapped to the supplier's business classifications in the redwood supplier questionnaire and qualification are available starting with update 25C. 

• The Update 25A profile option Redwood Respond to Questionnaire for Suppliers is now obsolete and superseded by the opt in - Redwood: Use New Supplier Experience for Supplier Qualification Management. If you have enabled this profile option in Update 25A and want to continue to use the Redwood questionnaire for suppliers, you must opt in to the new feature.

• Enabling the New Supplier Portal Home Page Experience may impact other supplier facing task flows.  Assess impact on your current Supplier Portal deployment before enabling the feature. For more details, refer to the Redwood Oracle Supplier Portal Home Page.

• You can use Visual Builder Studio to configure business rules to show or hide fields.

Key Resources

• For information on the respond to questionnaire flow, see 25A What’s New for Redwood: Respond to Supplier Questionnaire.

• For information about using Oracle Visual Builder Studio to extend your Redwood application pages, see Oracle Fusion Cloud HCM and SCM: Extending Redwood Applications for HCM and SCM Using Visual Builder Studio.

• Leverage guided journeys to put out more help content for your self-service Supplier Portal users. For more details on enabling external supplier users to access guided journeys, refer to Allow External Users to Access Guided Journeys.

Access Requirements

Users who are assigned a configured job role that contains these privileges can search, view and respond to the supplier questionnaire:

• Search Supplier Qualification Questionnaire Response as Supplier (POQ_SEARCH_SUPP_QUAL_QUESTIONNAIRE_RESPONSE_AS_SUPPLIER_PRIV)

• View Supplier Qualification Questionnaire Response as Supplier (POQ_VIEW_SUPP_QUAL_QUESTIONNAIRE_RESPONSE_AS_SUPPLIER_PRIV)

• Create Supplier Qualification Questionnaire Response as Supplier (POQ_CREATE_SUPP_QUAL_QUESTIONNAIRE_RESPONSE_AS_SUPPLIER_PRIV)

Users who are assigned a configured job role that contains this privilege can view the supplier qualifications:

• View Supplier Qualification as Supplier (POQ_VIEW_SUPPLIER_QUALIFICATION_AS_SUPPLIER_PRIV)

Users who are assigned a configured job role that contains this privilege can view the supplier assessments:

• View Supplier Assessment as Supplier (POQ_VIEW_SUPPLIER_ASSESSMENT_AS_SUPPLIER_PRIV)

These privileges were available prior to this update.