Knowledge Management - Article Product Real Time

Description

This subject area provides details for associating articles to products. This is a separate subject area because it has a one-to-many relationship from an article to products.

Business Questions

This subject area can answer the following business questions:

• What types of ratings are assigned articles?

• Which articles are linked to a product?

• Which products are associated with the most number of knowledge articles?

Job Roles

The following job roles secure access to this subject area:

• Knowledge Analyst

• Knowledge Manager

Duty Roles

The following duty roles secure access to this subject area:

• Knowledge Management Transaction Analysis Duty

Primary Navigation

Navigator > Knowledge Management > Authoring

Time Reporting

Yes

Time dimension is linked to NA.

Transactional Grain

Article Version - Product

Special Considerations

Employees must be assigned the Resource role to be visible in reports. This subject area displays a one-to-many relationship from an article to a product.