What can I use as a replacement for Oracle Social Network in Sales and CX Sales Mobile?

You can use Microsoft Teams as a replacement for the Oracle Social Network (OSN) in both the web sales application and in CX Sales Mobile. Microsoft Teams lets you collaborate across a range of internal teams, external partners, or suppliers. See How can I use Microsoft Teams for social networking? for more details.

Tip: Oracle Social Network isn't available for use anymore and a sample solution has already been made available to help you integrate Fusion (FA) with Microsoft Teams. Follow the instructions on Oracle Support in article End of Life (EOL) Details for Oracle Social Network - Fusion Applications Update 24C (Doc ID 2965583.1). The article includes a link to a sample solution that demonstrates how to integrate Fusion Applications with Microsoft Teams.

Click the link provided to download the resources including source code, architecture diagram, installation guide, user guide, and all licensing files. There are some prerequisites that must be met to use the solution. Please see the docs and architecture details provided in the download file.