Sales Method

Service to operate on sales methods. The supported operations are create, update, get, find, and delete. A sales method is an approach used in the sales process. A method may encompass every stage associated with the sales process, from prospecting to forecasting to closing opportunities.

Life Cycle Status: Active

QName: {http://xmlns.oracle.com/apps/sales/opptyMgmt/salesMethods/salesMethodService/}SalesMethodService

Service WSDL URL: https://servername/crmService/SalesMethodService?WSDL

Logical Business Objects

  • CRM : Opportunity Management : Sales Method

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type Object or Service

Handles

Sales Method SDO

Handles

Sales Stage Translation SDO

Handles

Sales Method Translation SDO

Handles

Process Steps

Handles

Process Steps Translation SDO

Handles

Sales Stage

Handles

Sales Stage Required Fields

Handles

Sales Stage Assessment Template

Operations

getSalesMethodByBU

A web service method of Get operation for Sales Method SDO, marked by passed business unit.

Life Cycle Status: Active

Request Payload

Element Name Type Description

buOrgId

long

The parameter for unique identifier for Business Unit.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns a collection of filtered Sales Methods for passed Business Unit.

getSalesMethodByPrimaryBU

A web service method of Get operation for Sales Method SDO, marked by owner's primary business unit.

Life Cycle Status: Active

Request Payload

Response Payload

Element Name Type Description

result

Sales Method

A collection of filtered Sales Methods for Primary BU of signed in user.

getSalesMethod

A web service method of Get operation for Get operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesMethodId

long

The system generated identifier for this Sales Method.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns Sales Method SDO that matches the inbound key attributes.

createSalesMethod

A web service method of Create operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesMethod

Sales Method

The parameter for Sales Method SDO to be created.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns the created Sales Method SDO.

updateSalesMethod

A web service method of Update operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesMethod

Sales Method

The parameter for Sales Method SDO to be updated.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns the updated Sales Method SDO.

deleteSalesMethod

A web service method of Delete operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesMethod

Sales Method

The parameter for Sales Method SDO to be deleted.

Response Payload

Element Name Type Description

result

void

The parameter returns the deleted Sales Method SDO.

mergeSalesMethod

A web service method of Merge operation for Sales Method SDO. It performs an update if the object exists or an insert if the object does not already exist.

Life Cycle Status: Active

Request Payload

Element Name Type Description

salesMethod

Sales Method

The parameter for Sales Method SDO to be merged.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns the merged Sales Method SDO.

findSalesMethod

A web service method of Find operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

findCriteria

{http://xmlns.oracle.com/adf/svc/types/}FindCriteria

The parameter is not currently used for the method findSalesMethod.

findControl

{http://xmlns.oracle.com/adf/svc/types/}FindControl

The parameter is not currently used for the method findSalesMethod.

Response Payload

Element Name Type Description

result

Sales Method

The parameter is not currently used for the method findSalesMethod.

processSalesMethod

A web service method of Bulk load operation for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

changeOperation

string

The parameter which indicates what action shall be performed, such as create, update, merge, or delete.

salesMethod

Sales Method

The parameter with a list of Sales Method SDO to be processed.

processControl

{http://xmlns.oracle.com/adf/svc/types/}ProcessControl

The parameter to control the bulk upload behavior, such as whether the valid data is committed if there are other invalid data in the same batch, and whether the outbound contains the key attributes only or the full object.

Response Payload

Element Name Type Description

result

Sales Method

The parameter returns a list of Sales Method SDO that is successfully processed.

processCSSalesMethod

A web service method to apply the changes back to the data source for Sales Method SDO.

Life Cycle Status: Active

Request Payload

Element Name Type Description

processData

{http://xmlns.oracle.com/adf/svc/types/}ProcessData

The object that is used to represent the changes that have been made.

processControl

{http://xmlns.oracle.com/adf/svc/types/}ProcessControl

The parameter to control the bulk upload behavior, such as whether the valid data is committed if there are other invalid data in the same batch, and whether the outbound contains the key attributes only or the full object.

Response Payload

Element Name Type Description

result

{http://xmlns.oracle.com/adf/svc/types/}ProcessData

The parameter returns the result of the operation including a list of created/updated data objects, and all warning and informational messages.

Security

The following tables list the privileges required to perform the service operations, and the duty roles that each privilege is granted to.

Service Operations to Privileges Mapping

Operation Name Privilege Code Privilege Name Privilege Description

processSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

getSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

getSalesMethod

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

createSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

findSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

findSalesMethod

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

getSalesMethodByBU

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

processCSSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

mergeSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

deleteSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

updateSalesMethod

MOO_SET_UP_OPPORTUNITY_PRIV

Set Up Opportunity

Allows setup of opportunity application features, such as sales methods, sales coach, credit allocation templates, profiles, lookups, flexfields, and assignment rules, among others.

getSalesMethodByPrimaryBU

MOO_VIEW_OPPORTUNITY_PRIV

View Opportunity

Allows viewing of opportunity pages, including the work area. A work area is the landing page for accessing the frequently used tasks and reports useful for managing relevant opportunities.

Privileges to Duty Roles Mapping

Privilege Code Granted to Duty Role Code Granted to Duty Role Name Granted To Duty Role Description

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_SALES_REPRESENTATIVE_DUTY

Opportunity Partner Sales Representative

Manages all aspects of the application. This role is for partner salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

Channel Sales Manager

Manages the indirect sales pipeline by routing leads to partners, reviewing lead registrations, approving or rejecting registrations, and forecasting sales.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_VP_JOB

Sales VP

Manages sales managers within the organization. Responsible for account planning, territory and quota management, and managing sales forecasts for the territory.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_MANAGER_JOB

Sales Manager

Manages salespersons within the organization. Generates revenue within a territory, builds pipeline, manages territory forecasts, and assists salespersons in closing deals.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_REPRESENTATIVE_JOB

Sales Representative

Represents the business to sell its products. Maintains relationships with customers and contacts, builds pipeline, manages leads and opportunities and performs sales forecasting.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

Channel Account Manager

Sets the objectives and goals for partners. Works with a partner organization to identify what programs best fit the partner organization and the training that the partner should take to increase skill sets or qualify for programs.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZBS_SALES_RESTRICTED_USER_JOB

Sales Restricted User

Has the same scope of visibility as the Sales Manager role to application data but can only view or read most of that data. The ability to create, update or delete data is restricted to notes, activities, attachments and reports.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

MOO_VIEW_OPPORTUNITY_PRIV

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

MOO_SET_UP_OPPORTUNITY_PRIV

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

Customer Relationship Management Application Administrator

Individual responsible for customer relationship management application administration. Collaborates with customer relationship management application users to maintain consistent financial application setup, rules, and access.

MOO_SET_UP_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

Channel Administrator

Executes Oracle Partnership Management setup tasks.

MOO_SET_UP_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_ADMINISTRATION_DUTY

Opportunity Administration

Administers all aspects of the application, including some setup. This role is for opportunity administrators.

MOO_SET_UP_OPPORTUNITY_PRIV

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

MOO_SET_UP_OPPORTUNITY_PRIV

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

Channel Partner Portal Administrator

Maintains customer-specific changes of all partner portal pages, external, internal, and anonymous pages.

Duty Roles to Duty or Job Roles Mapping

Duty Role Code Granted to Duty or Job Role Code Granted to Duty or Job Role Name Granted To Duty or Job Role Description

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_VP_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY

Access Groups Enablement

Enables the Access Groups functionality.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_CHANNEL_DEAL_REG_MANAGEMENT_DUTY

Channel Deal Registration Management

Reviews, accepts, and rejects deal registrations. Includes the ability to view deal registration details and update certain attributes.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_CHANNEL_MANAGER_DASHBOARD_DUTY

Channel Manager Dashboard

Provides channel roles a dashboard to manage their daily transactions.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OKC_CONTRACT_REQUEST_AUTHORING_DUTY_CRM

Contract Request Authoring

Authors contract request, uploads relevant documents and provides sufficient information to assignee to create contract.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_OKC_CONTRACT_SEARCH_VIEW_DUTY_CRM

Contract Search and View Access

Searches and views contracts for the assigned business units.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_OKC_CONTRACT_SETUP_DUTY_CRM

Contract Setup

Contract Setup

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_OKC_CONTRACT_SETUP_DUTY_CRM

Contract Setup

Contract Setup

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_OKC_CONTRACT_SETUP_DUTY_CRM

Contract Setup

Contract Setup

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

ORA_OKC_ALL_BUSINESS_UNITS_CONTRACT_INQUIRY_DUTY_CRM

Contract View Access Across All Contracts

Views all contracts across an enterprise.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_CONV_MESSAGE_ADMINISTRATION

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_CONV_MESSAGE_MANAGEMENT

Conversation Message Management

Has basic conversation message management capabilities such as create messages and reply to messages. Would not be able to change a reply to ready to send status or delete a message.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCH_CDM_ADMIN_DUTY

Customer Data Management Administration

Administers customer data management.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_CSS_ADMINISTRATION

Customer Self-Service Administration

Manages the provisioning and approval of self service registration requests

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCA_DATA_INTEGRATION_MANAGEMENT_DUTY

Data Integration Management

This role allows setup and management of data integration maps and instances.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_GEO_ADMIN_DUTY

Geography Administration

Grants privileges to set up geographies

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_CN_INCENTIVES_ADMINISTRATION_DUTY_CRM

Incentive Compensation Administration

Configure and maintain incentive compensation enterprise and business unit setup.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_EGP_ITEM_MANAGEMENT_DUTY_CRM

Item Management

Creates and manages items including item attributes, item structures, packs, associations, relationships, and catalog assignments.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_EGP_ITEM_MANAGEMENT_DUTY_CRM

Item Management

Creates and manages items including item attributes, item structures, packs, associations, relationships, and catalog assignments.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_EGP_ITEM_MANAGEMENT_DUTY_CRM

Item Management

Creates and manages items including item attributes, item structures, packs, associations, relationships, and catalog assignments.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_CSO_KNOWLEDGE_HOME_SERVICE_DUTY

Knowledge Home for Service

Knowledge Home duty role strictly for service access

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_CSO_KNOWLEDGE_SETUP_AND_MAINTENANCE_DUTY

Knowledge Setup and Maintenance

Provides the users with the ability to setup and manage knowledge base

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_MANAGEMENT_DUTY

Lead Registration Management

Manages and analyzes sales lead registrations. Includes the ability to create sales lead registrations, edit both internal and partner lead attributes as needed, and view lead age and status.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_DUTY

Lead Registration Processing

Reviews, accepts, and rejects sales lead registrations. Includes the ability to view sales lead details and update internal attributes.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_LEAD_REGISTRATION_PROCESSING_READ_ONLY_DUTY

Lead Registration Processing Read Only

Read Only role for Lead Registration Processing Duty.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_LEAD_REGISTRATION_SUBMISSION_DUTY

Lead Registration Submission

Submits sales lead registrations to the enterprise and manages sales lead attributes. Includes the ability to create, accept, and reject sales lead registrations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_BUDGET_MAINTENANCE_DUTY

MDF Budget Maintenance

Manages MDF budgets including import, export, and viewing budget fund requests and claims that use budgeted funds for marketing activities.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MKT_MARKETING_BUDGET_UTILIZATION_DUTY

MDF Utilization

Creates and manages MDF requests and claims for marketing activities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVAL_DUTY

Marketing Approval

Reviews and approves secured marketing campaigns by viewing detailed campaign, list, segment, and treatment information from the campaign, audience, and treatment work areas.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKT_MARKETING_APPROVER_ABSTRACT

Marketing Approver

Approves partner sales lead registrations submitted by external partners.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MKT_MARKETING_MAINTENANCE_DUTY

Marketing Maintenance

Creates and maintains setup for marketing campaigns, responses, segments, lists, and treatments across the enterprise. Additional duties include file import management for the import of marketing campaign responses.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MOO_OPPORTUNITY_CHANNEL_ADMINISTRATION_DUTY

Opportunity Channel Administration

Administers all aspects of the application, including some setup. This role is for channel administrators.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MOO_OPPORTUNITY_PARTNER_ADMINISTRATION_DUTY

Opportunity Partner Administration

Administers all aspects of the application, including some setup. This role is for partner administrators.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_DUTY

Opportunity Sales Manager

Manages all aspects of the application. This role is for sales managers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_MANAGER_READ_ONLY_DUTY

Opportunity Sales Manager Read Only

Read Only role for Opportunity Sales Manager Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_DUTY

Opportunity Sales Representative

Manages or views all aspects of the application. This role is for salespersons.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_SALES_REPRESENTATIVE_READ_ONLY_DUTY

Opportunity Sales Representative Read Only

Read Only role for Opportunity Sales Representative Duty.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_VP_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_DUTY

Opportunity Territory Resource

Manages all aspects of the application. This role is for resources whose territories are on the opportunity territory team.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOO_OPPORTUNITY_TERRITORY_RESOURCE_READ_ONLY_DUTY

Opportunity Territory Resource Read Only

Read Only role for Opportunity Territory Resource Duty.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_ADMINISTRATION_DUTY

Partner Account Administration

Maintains a partner account, including managing members and partner profile information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_MAINTENANCE_DUTY

Partner Account Maintenance

Maintains a partner account, including managing members and partner profile information. This role is for members of the partner account team and their management chain.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_PARTNER_ACCOUNT_REVIEW_DUTY

Partner Account Review

Views a partner account, including viewing a partner's members, profile, and account team.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_ADMINISTRATOR_DASHBOARD_DUTY

Partner Administrator Dashboard

Executes transactional items within the partner dashboard when belongs to an approved partner organization. This role is for an administrator.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_PARTNER_DEAL_REG_MANAGEMENT_DUTY

Partner Deal Registration Management

Creates and submits deal registrations. Includes the ability to create deal registrations, submit deal registrations and view updates.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_IMPORT_ADMINISTRATION_DUTY

Partner Import Administration

Partner Import Administration Duty role. This duty will allow for administration activities of Partner Import

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_IMPORT_ADMINISTRATION_DUTY

Partner Import Administration

Partner Import Administration Duty role. This duty will allow for administration activities of Partner Import

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_IMPORT_ADMINISTRATION_DUTY

Partner Import Administration

Partner Import Administration Duty role. This duty will allow for administration activities of Partner Import

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZPM_PARTNER_MANAGMENT_AS_PARTNER_DUTY

Partner Management as Partner Administrator

Manages the partner account for their partner organization, including managing members, users, and profile information. This role is for the partner administrator.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_PARTNER_SALES_PARTY_MANAGEMENT_DUTY

Partner Sales Party Management

Manages creation and maintenance of sales organizations and consumers for partners. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts. This role has limited access to customers and contacts.

ORA_ZBS_SALES_VP_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_DUTY

Personal Campaign Management

Manages secured personal campaigns used to promote products or events to specific customers.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKT_PERSONAL_CAMPAIGN_MANAGEMENT_READ_ONLY_DUTY

Personal Campaign Management Read Only

Read Only role for Personal Campaign Management Duty.

ORA_ZBS_SALES_VP_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_DUTY

Product Recommendation Analysis

Manages business rules and recommendations about selling the right products to the right customers. Analyzes product recommendations and schedules sales lead generation and predictive model learning.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSP_PRODUCT_RECOMMENDATION_ANALYSIS_READ_ONLY_DUTY

Product Recommendation Analysis Read Only

Read Only role for Product Recommendation Analysis Duty

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZ_RESOURCE_ABSTRACT

Resource

Identifies the person as front office personnel.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ADMINISTRATOR_DUTY

Resource Administration

Administers resource information.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HZRESOURCE_ORGANIZATION_ADMINISTRATOR_DUTY

Resource Organization Administration

Administers resource organizations.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HZRESOURCE_TEAM_ADMINISTRATOR_DUTY

Resource Team Administration

Defines resource teams.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCA_REVIEW_CRM_APPROVAL_TRANSACTIONS_ADMINISTRATOR

Review CRM Approval Transactions Administrator

Allows viewing of information for CRM approval transactions by an administrator.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_VP_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZBS_SALES_CHANGE_HISTORY_INQUIRY_DUTY

Sales Change History Inquiry

Views change history of sales business objects for members within the sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZPM_SALES_CHANGE_HISTORY_INQUIRY_DUTY_FOR_CHANNEL_SALES

Sales Change History Inquiry for Channel Sales

View change history of marketing and partner business objects for members within the channel sales organization.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_DUTY

Sales Forecasting

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_VP_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_DUTY

Sales Forecasting Management

Manages sales forecasts, sales forecast items, sales forecast adjustments, and sales forecast item adjustments. Additional duties include exporting forecast information and managing subordinates forecasts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZSF_SALES_FORECASTING_MANAGEMENT_READ_ONLY_DUTY

Sales Forecasting Management Read Only

Read Only role for Sales Forecasting Management Duty.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_DUTY

Sales Lead Follow Up

Processes sales lead for follow up actions including the qualification and conversion of sales lead to revenue opportunities.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_VP_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_DUTY

Sales Lead Follow Up Management

Manages sales lead follow up marketing activities from qualification and assessment of leads to reassignment to sales for follow up sales activities including the conversion of sales lead to revenue opportunities.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_MANAGEMENT_READ_ONLY_DUTY

Sales Lead Follow Up Management Read Only

Read Only role for Sales Lead Follow Up Management Duty.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MKL_SALES_LEAD_FOLLOW_UP_READ_ONLY_DUTY

Sales Lead Follow Up Read Only

Read Only role for Sales Lead Follow Up Duty

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_VP_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

Sales Party Management

Manages creation and maintenance of the sales organizations and consumers for internal sales users. Additional duties include viewing of opportunities and opportunity revenue, reviewing sales leads as well as appointments, interactions, and customer contacts.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_ZCM_SALES_PARTY_MANAGEMENT_READ_ONLY_DUTY

Sales Party Management Read Only

Read Only role for Sales Party Management Duty.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_ZCM_SALES_PARTY_REVIEW_DUTY

Sales Party Review

Allows resources read-only access to sales parties information such as manage customer work area and all sales party duties. Additional duties include view access to other customer and sales lead features.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_SERVICE_AVAILABILITY_MANAGEMENT

Service Availability Management

Manage the service availability data including reading and writing the availability of a service.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_SERVICE_PROFILE_ADMINISTRATION

Service Profile Administration

Manages all aspects of the Service Profile object, including deleting a service profile.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_VP_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_MANAGER_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_SVC_SERVICE_STATUS_COMPUTATION

Service Status Computation

Perform actions required to determine the availability of a service.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_ZCM_SETUP_CUSTOMER_CENTER_DUTY

Setup Customer Center

Manages customer center set up, sales party creation and their related objects, such as appointments, assessments, interactions, notes and tasks.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_HRS_SOCIAL_CONNECTION_PARTNER_DUTY_CRM

Social Connection Partner

Performs all Oracle Fusion Social Connection partner duties.

ORA_ZBS_SALES_VP_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_MANAGER_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZBS_SALES_REPRESENTATIVE_JOB

ORA_OSS_SUBSCRIPTION_SALES_VIEW_DUTY

Subscription Sales View

Searches and views subscriptions for the assigned business units. This duty role is specifically applicable for sales job roles.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_OSS_SUBSCRIPTION_SPECIALIST_JOB

Subscription Specialist

Individual responsible for managing subscriptions, establishing recurring and usage billing processes, initiating manual discounts and invoice adjustments, and handling billing discrepancies and disputes.

ORA_ZPM_CHANNEL_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_VP_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZPM_CHANNEL_ACCOUNT_MANAGER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_DUTY

Territory Management

Manages sales territories, territory proposals, and quotas.

ORA_ZBS_SALES_RESTRICTED_USER_JOB

ORA_MOT_TERRITORY_MANAGEMENT_READ_ONLY_DUTY

Territory Management Read Only

Read Only role for Territory Management Duty.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MOT_TERRITORY_MANAGEMENT_SETUP_DUTY

Territory Management Setup

Manages sales territory setup, including lookups, profile options, flexfields, and dimension data. Runs dimension synchronization, and visibility jobs. Additional duties include quota management setup.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HZ_TRADING_COMMUNITY_CUSTOMER_ACCOUNT_ADMINISTRATION_DUTY

Trading Community Customer Account Administration

Grants privileges to setup customer account information.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_DATA_QUALITY_ADMIN_DUTY

Trading Community Data Quality Administration

Configures, reviews, and edits predefined data quality server configurations and the predefined matching, synchronization, and cleansing configurations.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.

ORA_ZCM_SALES_PARTY_MANAGEMENT_DUTY

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_BATCH_DUTY

Trading Community Import Batch Management

Manages trading community data import batches.

ORA_ZPM_CHANNEL_PARTNER_PORTAL_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_PROCESS_DUTY

Trading Community Import Process Management

Manages trading community data import batch processes.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_PROCESS_DUTY

Trading Community Import Process Management

Manages trading community data import batch processes.

ORA_ZPM_CHANNEL_ADMINISTRATOR_JOB

ORA_MANAGE_TRADING_COMMUNITY_IMPORT_PROCESS_DUTY

Trading Community Import Process Management

Manages trading community data import batch processes.

ORA_ZCA_CUSTOMER_RELATIONSHIP_MANAGEMENT_APPLICATION_ADMINISTRATOR_JOB

ORA_HZ_TRADING_COMMUNITY_PERSON_ADMINISTRATION_DUTY

Trading Community Person Administration

Grants privileges to setup person information.