Social User
An object that stores the details of the social post received from the Oracle Social Cloud application to be reviewed and responded to , by the customer service personnel. An example of a social post from Twitter is: oracle_support E-mail responses from our agent are not being received by our customers. Is the e-mail server down?
QName: {http://xmlns.oracle.com/apps/crm/service/svcMgmt/model/socialService/}SocialUser
Relationships
The following table describes how this service data object is related to other service data objects or business object services.
| Relationship Type | Object or Service |
|---|---|
|
Handled by |
Attributes
The following table describes attributes in the service data object.
| Name | Type | Description |
|---|---|---|
|
CreatedBy |
string |
Lists who created the row of data |
|
CreationDate |
{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp |
Date the row of data was created |
|
FollowerCount |
long |
Indicates the number of followers that the user has on the social network. |
|
ImageURL |
string |
Indicates the URL of the profile image of the social user. |
|
LastUpdateDate |
{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp |
The application displays the date that the record was last edited. |
|
LastUpdateLogin |
string |
System attribute that captures the session login information, such as user or account name, of the user who accesses an application. |
|
LastUpdatedBy |
string |
The application displays the identity of the user who last edited the record. |
|
ObjectVersionNumber |
int |
System attribute that captures the incremental version number for an object. |
|
ProfileURL |
string |
Indicates the profile url of the social user. |
|
SocialNetworkCd |
string |
Indicates the social network, such as Twitter and Facebook. |
|
SocialNetworkUserId |
string |
Indicates the user's id on the social network. |
|
SocialNetworkUserName |
string |
Indicates the user's name as shown on the social network. |
|
UserId |
long |
Indicates the social user identifier.
|