Application Flow

Application Flows

Application Flow

An application flow is a sequence of pages that must be completed by a candidate when applying for a job or when submitting a profile on a Career Section. Application flows are also used by referrers, recruiters, hiring managers, and agents to enter candidate profiles, invite candidates to apply for a job, or enter information on behalf of candidates.

Four types of application flows can be associated with internal or external career sections:

Job-specific Application: This flow is filled out by candidates who are submitting their application for a specific job opening that is listed by your organization. This type of flow can also be used by a referrer.
Job-specific Referral: This flow allows referrers to apply for a specific job on behalf of a candidate.
Candidate Profile: This flow does not pertain to a specific job; rather it is filled out by candidates who wish to upload their job preferences profile so they can be considered for future opportunities at your organization.
Candidate Profile - Referrer: This flow allows referrers to enter a general profile on behalf of a candidate.

Two types of application flows can be associated to agency portals:

Application - Agency: This flow is displayed when a candidate applies for a job via an agency portal.
Profile - Agency: This flow is displayed when candidates complete their profile via an agency portal.

Two application flows are used for a specific type of information:

Request More Information: The Request More Information application flow is accessed by candidates via an email sent if the Request More Information alert is set in the requisition or if candidates are manually matched to a requisition. External candidates cannot receive an email requesting more information if the requisition is not posted to an external career section. The Request More Info Active setting allows the activation of this feature. If the setting is activated, the Request More Information is applied to all career sections.
Invitation to Self-identify: This flow is used exclusively when tracking EEO information (Equal Employment Information and Diversity programs). You may decide to send an email at a specific step of the application. When candidates reach the specified step (status), they receive an email from which the Invitation to Self-identify flow is accessed. The Invitation to Self-identify setting allows the activation of this feature, and the Threshold to Collect EEO information (USA) setting allows the selection of the step. The EEO, Invitation to Self-identify message template must also be activated.

Setting	Description	Default Value	Location
Request More Info Active	Activated flow for the "Request More Information" option.		Configuration > [Career Sections] Settings
Invitation to Self-identify	Activated Flow for Invitation to Self-identify		Configuration > [Career Section] Settings
Threshold to Collect EEO Information (USA)	Collect the EEO/Affirmative Action information (United States)when a candidate reaches the selected status.	New	Configuration > [Recruiting] Settings

Each career section must have at least one application flow active for the career section to be made active and have jobs posted to it. A career section can include more than one flow. For example, a graduate student applying to a campus career section might choose between applying for a specific job versus registering with the site for future opportunities. In the first case, the student would follow a Job-specific Application flow; in the second case, the student would follow a Candidate Profile flow.

When building an application flow, you must create pages to which blocks are added. The list of available blocks are set by the system. Blocks you used to create a page are made of either standard fields or user-defined fields. Depending on the type of application flow, the lists of blocks available to create a page of the application flow differ. If a block contains standard fields the disposition and the availability of the fields cannot be changed. You can modify the value and the formatting of the field text. If a block contains user-defined fields, then you can select the fields included in the block via the user-defined form associated to the block. The text and the formatting can also be changed. The order of the information blocks in the Block Ordering section indicates the order in which the information is displayed in the application flow. In other words, the top information block in the Block Ordering section represents the information displayed at the top of the page; the box below it represents the information displayed immediately below the top information block and so forth. Some blocks can be mandatory and can only be used at a specific step of the application flow. For example, the Thank You block in a Job-specific Application is always on the last page of the application flow and is mandatory. It is a best practice that application flows contain fewer than seven pages.

The following is an example of an application flow. The flow contains pages and selected blocks. The form used and actions that can be performed are also presented., forms

Flow Type	Pages	Selected Blocks	Form	Action
Candidate Profile	Resume Upload	Resume upload	None, system defined	None
	Company Source Tracking	Company source tracking	None, system defined	None
	Disqualification Questions	Disqualification Questions	None, system defined	None
	Education	Education Certifications Basic Profile Information	Form-0043 Default Certifications Form-0026	None
	Profile skills	Profile competencies	Simple then Detailed format	Processing answers for disqualification questions
	Diversity	Diversity	None, system defined	None
	Thank you	Thanks you (General Profile)	None, system defined	None

Building an Application Flow

Building an application flow consists of the following steps:

Creating an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Consider duplicating an existing application flow.

Configuration > [Career Section] Administration > Application flows

Click Create.
Select a flow type.
Click Create.
Enter a code, name, and description.
Specify if you want to enable the progress bar.
Specify if you want to enable the autofill after initial submission.

This allows users to automatically progress through the application stopping at the first page that either has mandatory fields that the user has not already completed or at a page for which the page property "Always display this page if the autofill option is enabled" is set to Yes. If all mandatory fields have been filled in and there is no stop on a page, the system displays the first page that is incomplete or the first page of the flow (whether the page was completed or not).
Create pages.
1. In the Add a Page field, type the name of the page.
2. Click Create a Page. The page appears in the Flow section.
3. Create as many pages as necessary.
Add blocks to pages.
1. In the Available Blocks section, select a block.
2. Drag and drop the block in the page. The block appears in the page.
3. Add as many block as necessary.
Add actions. An action can only appear once in an application flow.
1. In the Available Actions section, select an action.
2. Drag and drop the action in the page. The action appears in the page.
3. Add as many actions as necessary.
Click Save.

Editing the Properties of a Page in an Application Flow

The Access the Career Section Administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
In the Page Ordering section, click the name of a page (name displayed in bold).
Click Edit next to Page Properties.
Modify the fields and settings. For details, see Application Flow Page Properties.
Click Save.

Editing the Properties of a Block in an Page

The Access the Career Section Administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
In the Page Ordering section, click the name of a block.
Click Edit next to Page Properties.

If the Edit link does not appear, it is because the block does not have any specific properties.
Modify the properties. For details, see Application Flow Blocks.
Click Save.

Changing the Text of a Field in an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Display resource identifiers associated to each field.

Access the career section containing the application flow you wish to modify.

Locate the label you wish to modify and note the resource ID. Resource IDs are displayed in front of each label.

Configuration > [Career Section] Administration > Application Flows

Click the name of the application flow.
Click Edit User-defined Labels next to Application Flow Properties.
Locate the resource to be changed by sorting by, or refining by resource number.
Click the name of the resource.
Click Edit next to Properties.
In the Override field, type the new label. A maximum of 1,000 characters is allowed.
Click Save.

Changing the Text of a Field in a Block

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Display resource identifiers associated to each field.

Access the career section containing the application flow you wish to modify.

Locate the label you wish to modify and note the resource ID. Resource IDs are displayed in front of each label.

Configuration > [Career Section] Administration > Application Flows

Click the name of the application flow.
In the Page Ordering section, click a block.
Click Edit User-defined Labels next to Properties.
Locate the resource to be changed by sorting by, or refining by resource number.
Click the name of the resource.
Click Edit next to Properties.
In the Override field, type the new label. A maximum of 1,000 characters is allowed.
Click Save.

Activating the Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Activate.

The application flow can now be used in the applicable Career Section.

Associating an Application Flow to a Career Section

The Access the Career Section administration section user type permission grants users access to this feature.

Career section must have Inactive or Draft status.

Configuration > [Career Section] Administration > Career Sections

Click the name of a Career Section.
Click Edit next to Application Flow.
Select the application flows to be used for each situation.
Click Save.

Application Flow Blocks

Name	Description	Flow Types	Properties
Additional Information	Allows the candidate to provide additional information regarding qualifications, career objectives, or any other details that may help explain qualifications.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency Request More Information	Career Objectives Number of columns Number of rows Supplementary Comments Number of columns Number of rows
Attachments	Enables candidates who are completing a job submission to include file attachments from their computer or from their general profile. The Attachments section in the application flow lists all file attachments the candidates added manually in addition to any file attachments associated with their general profile. Candidates can then select the check box in the Relevant Files column next to files they want to include in the job submission. They can select the check box in the Resume column next to files they want to identify as career resumes and the resumes will be identified as such in the Recruiting Center. The Resume column and corresponding check boxes are displayed to candidates provided the latter attached at least one file to their general profile prior to applying for the job. See also: Resume file attachments and Taleo Connect.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Applications Job-specific Referral Profile - Agency	Attachment Mandatory Yes No
Background Check Address History	Data included in the Background Check block is intended to be used for background checking only. Even if company policy is to only conduct background checks on a small subset of candidates or on the candidate who is hired, not collecting background check data from all may cause harm. Consider collecting background check data from all candidates. A best practice is to place the Background Check Consent block early in the application flow to filter out candidates before they spend time providing data that is not needed or exposing selection content (prescreening questions or assessments) to them unnecessarily. Because regulations governing background check consent vary by location, defining local legal disclaimers helps to ensure candidates understand what they are consenting to.	Invitation to Self-identify Job-specific Applications Request More Information	Use this form in the application flow Background Check Consent - Address History type forms
Background Check Consent	Data included in the Background Check block is intended to be used for background checking only. Even if company policy is to only conduct background checks on a small subset of candidates or on the candidate who is hired, not collecting background check data from all may cause harm. Consider collecting background check data from all candidates. A best practice is to place the Background Check Consent block early in the application flow to filter out candidates before they spend time providing data that is not needed or exposing selection content (prescreening questions or assessments) to them unnecessarily. Because regulations governing background check consent vary by location, defining local legal disclaimers helps to ensure candidates understand what they are consenting to.	Invitation to Self-identify Job-specific Applications Request More Information
Background Check General Information	Data included in the Background Check block is intended to be used for background checking only. Even if company policy is to only conduct background checks on a small subset of candidates or on the candidate who is hired, not collecting background check data from all may cause harm. Consider collecting background check data from all candidates. A best practice is to place the Background Check Consent block early in the application flow to filter out candidates before they spend time providing data that is not needed or exposing selection content (prescreening questions or assessments) to them unnecessarily. Because regulations governing background check consent vary by location, defining local legal disclaimers helps to ensure candidates understand what they are consenting to.	Invitation to Self-identify Job-specific Applications Request More Information	Use this form in the application flow Background Check Consent - General Information type forms
Background Check Military Experience	Data included in the Background Check block is intended to be used for background checking only. Even if company policy is to only conduct background checks on a small subset of candidates or on the candidate who is hired, not collecting background check data from all may cause harm. Consider collecting background check data from all candidates. A best practice is to place the Background Check Consent block early in the application flow to filter out candidates before they spend time providing data that is not needed or exposing selection content (prescreening questions or assessments) to them unnecessarily. Because regulations governing background check consent vary by location, defining local legal disclaimers helps to ensure candidates understand what they are consenting to.	Invitation to Self-identify Job-specific Applications Request More Information	Use this form in the application flow Background Check Consent - Military Experience type forms
Basic Profile Information	A candidates basic information.	Application - Agency Candidate Profile - Referral Job-specific Applications Job-specific Referral Profile - Agency	Use this form in this application flow Basic Profile type forms
Candidate Personal Information	A candidate's personal information. Allows candidates to provide an anonymous application (application without personal identification information). The personal identification fields are grayed out so that candidates do not provide this type of information. The required fields for an anonymous application are logon ID, password, email and location. If candidates decide that they no longer want their application to be anonymous and fill out the personal information fields, they are not able to revert back to an anonymous application. To activate the anonymous application feature, the Allow Anonymous Candidates option must be selected in the Candidate Personal Information block properties. It is possible to restrict access to anonymous candidates by activating the following setting: Include candidates whose identification is missing in candidate list and in candidate search results (does not apply to Quick Search) When Activate the identification of potentially duplicate candidates is selected, if a potential duplicate is found by the system, a Duplicate Check task is sent to the owner of the requisition, that is the recruiter assistant. If no recruiter assistant was defined, it is sent to the recruiter. For the duplicate check task performed in a profile context, if a potential duplicate is found, since there is no recruiter the task is redirected to the person defined in the General Profile Duplicate Check Task Assignee setting.	Candidate Profile Candidate Profile - Referral Invitation to Self-identify Job-specific Applications Job-specific Referral	Force candidates to provide a valid U.S. social security number Yes No Allow anonymous candidates Yes No Use this form in the application flow Candidate Personal Information type forms Activate the identification of potentially duplicate candidates Yes No
Certifications	The Certifications block only accommodates standard fields. No user-defined fields can be inserted. It is recommended to implement the Certifications block when this type of data is critical. For example, for health care, financial services and consulting positions.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency Request More Information	Minimum number of certification entries 0-10 For selection fields, force the user to specify a value from the selector Yes No Use this form in this application flow Certifications type form
Cover Letter (plain text)	Allows a candidate to input a plain text cover letter.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Referral Profile - Agency Request More Information	Number of columns Number of rows Minimum number of characters required in the Cover Letter Field
Contingent Staffing	An agency can enter information about a contingent worker.	Application - Agency
Disqualification Questions	The Disqualification Questions block must be placed alone on a page. It is a best practice to also process answers for disqualification questions on this page. If a candidate is disqualified on this action they will be brought to a modified thank you page informing them they have not met the minimum requirements for the position.	Candidate Profile Job-specific Application	Number of questions per page
Diversity	Taleo provides standard EEO1, EEO2a, EEO2b and EE Diversity forms. Customers can configure these standard forms as well as create custom Diversity forms.	Candidate Profile Invitation to Self-identify Job-specific Application Request More Information	Display all questionnaires on the same page. Yes No
Education	The candidate can provide information about their educational history.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Referral Profile - Agency Request More Information	Minimum number of education entries 0-10 For selection fields, force the user to specify a value from the selector Yes No Use this form in this application flow Education type forms
eSignature	There is no restriction on where the eSignature block can appear. However, it is recommended to include it at the end of the application flow to ensure that the candidate has entered all required information prior to electronically signing the application. If the eSignature block is included in an application flow, the former is displayed to candidates each time they apply even if Autofill After Initial Submission Enabled is selected in the application flow properties. Users can view eSignature block information if the View the “eSignature” block information permission is selected for their user type in SmartOrg.	Job-specific Application	Use this form in this application flow Electronic Signature type forms
Job Sourcing Tracking	System administrators have the ability to specify if the Source Tracking block is hidden from candidates if the source is pre-filled. An example would be when the source code is embedded into the URL that redirects candidates to the Career Section from a job board. The following option is available in the properties of the Job Sourcing Tracking block of an application flow: Hide the “Source Tracking“ block if it is pre-filled. When set to Yes, candidates do not see, in the application flow or, on the summary page, the Source Tracking block if the source was pre-filled. Use this option to not provide candidates the opportunity to change the value. When set to No, the Source Tracking block is displayed no matter what. By default, the option is set to No. The Display internal sources on internal Career Sections private settings allows the display of internal sources in the source block of an application flow.	Job-specific Application Job-specific Referral	Hide the "Source Tracking" block if it is pre-filled Yes No
Location Selection	Allows the candidate to identify the locations of interest for the job.	Application - Agency Job-specific Application	Select as default location All Primary Location
OLF Selection - One level per page	Allow a candidate to specify work preferences such as the job field, location, and organization. If the full OLF block or portions of the block are not included in the Candidate Profile type flow, then OLF contextualized information (such as contextualized fields for the OLF) will not be available in the general profile unless the candidate already has OLF preferences in their candidate record.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral	Display the Organization menu Yes No
Personal Information - Agency	Agents can refer a new candidate, or a known candidate using the candidate's email.	Application - Agency Candidate Personal Information - Agency	Force candidates to provide a valid U.S. social security number Yes No Activate the identification of potentially duplicate candidates Yes No Display the email validation section in the Personal Information - Agency block Yes No Allow anonymous candidates Yes No Use this form in this application flow
Plain Text Resume	Candidates can type in or paste in a plain text resume.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency	Number of columns Number of rows Minimum number of characters required in the Resume field
Prescreening Competencies	Prescreening competencies are configured in the competency library and added to a requisition in the recruiting center. This block must be included for prescreening competencies to appear in the Career Section.	Application - Agency Job-specific Application Job-specific Referral	Number of competencies per page While applying for a job or filling out a general profile, only show competencies or questions that have not been evaluated Yes No Display the mandatory statement checkbox after the detailed format Yes No Use this competency assessment format Detailed Simple Simple then Detailed format Simple then voluntary Detailed format When showing competencies in the detailed format, only show competencies that reach the minimum level defined for the abridged format Yes No Display the mandatory statement checkbox after the simple format Yes No Save only competency assessments when the candidate provides information about a given competency. Yes No
Prescreening Questionnaire	Prescreening questionnaire questions are configured on the requisition in the recruiting center. This block must be included for the prescreening questionnaire to appear in the Career Section.	Application - Agency Job-specific Application Job-specific Referral	Number of questions per page Mandatory questions None Single-answer Single and Multiple-answer All When applying for a job or filling out a general profile, only show skills or questions that have not been evaluated
Profile Competencies	Profile competencies are configured in the competency library in the recruiting center. This block must be included for profile competencies to appear in the Career Section.	Application - Agency Candidate Profile Job-specific Application Profile - Agency	Number of competencies per page While applying for a job or filling out a general profile, only show competencies or questions that have not been evaluated Yes No Display the mandatory statement checkbox after the detailed format Yes No Use this competency assessment format Detailed Simple Simple then Detailed format Simple then voluntary Detailed format When showing competencies in the detailed format, only show competencies that reach the minimum level defined for the abridged format Yes No Display the mandatory statement checkbox after the simple format Yes No Save only competency assessments when the candidate provides information about a given competency. Yes No
Profile Questionnaire	Profile questionnaire questions are configured in the question library in the recruiting center. This block must be included for the profile questionnaire to appear in the Career Section.	Application - Agency Candidate Profile Job-specific Application Job-specific Referral Profile - Agency Request More Information	Number of questions per page Mandatory questions None Single-answer Single and Multiple-answer All When applying for a job or filling out a general profile, only show skills or questions that have not been evaluated
References	The References block only accommodates standard fields. No user-defined fields can be inserted.	Application - Agency Candidate Profile Job-specific Application Profile - Agency Request More Information	Minimum number of reference entries 0-10 Use this form in this application flow References type forms
Referrer Personal Information	The referrer must enter personal information about themselves, and the candidate that is being referred.	Candidate Profile - Referral Job-specific Referral	Force candidate to provide a valid U.S. social security number Yes No Use this form in this application flow. Referrer Personal Information type forms
Resume Content	Give the candidate an option to replace the information in the general profile with the information entered for the job submission. If this block is not present the general profile will always be updated with the information on the job submission.	Job-specific Application
Resume Upload	The block must be alone on its page before any Attachments, Candidate Personal Information, Education, Work Experience or Resume block. If Resume Parsing is turned on the candidate has an option to upload a resume. The candidate can upload information from a third party.	Candidate Profile Job-specific Application
Resume Upload	Offers the candidate the option of uploading a resume. The block must be alone on its page before any Attachments, Candidate Personal Information, Education, Work Experience or Resume block.	Candidate Profile - Referral Job-specific Referral Application - Agency Profile - Agency
Screening	Multiple screening blocks can be configured on an application flow. When the screening block is configured as inline it must be on its own page, and not co-mingled on a page with other blocks. For security reasons, candidates must enter their login information (user name and password) before filling out an assessment. The email sent to candidates contains a hyperlink that direct them to the login page.	Invitation to Self-identify Job-specific Application Request More Information	Allow candidates to receive questionnaire information later by email. Yes No Show this block to the following candidates ACE Candidates Those who Meet RMI Criteria Those who Meet Required Criteria All Candidates Display Mode Pop-up window Inline This service is mandatory (candidates must click the link to access the questionnaire immediately or choose to receive it by email, if the latter is activated. Yes No Service The services available to the zone.
Send New Jobs To Candidate	Candidates can choose to receive an email notification whenever a new positing matching the profile is posted.	Candidate Profile - Referral Job-specific Application Job-specific Referral	By default, select the check box: Accept invitations by Email on career opportunities matching this profile Yes No
Shift Availability Grid	The work shift availability grid is only activated by default for applications created for hourly and campus requisitions. The information is stored at the profile level, so once the data has been completed on one application, all other applications display this information. Otherwise, professional and executive applications do not show a shift availability grid. The grid always displays all days and 5 shift periods. Default values are: Early Morning, Midday, Afternoon, Evening, Overnight. It is not possible to remove a day or shift period from the grid. The grid labels are standard for recruiters and managers; labels are only configurable for candidates and can be configured differently per application flow.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency
Thank You (Job Submission)	The candidate is taken to the Thank You page after completing a submission.	Application - Agency Invitation to Self-identify Job-specific Application Job-specific Referral Request More Information	Display the Candidate Profile hyperlink Yes No Display links to these job lists None Link to Standard List Link to Personalized Job List Both Links
Thank You (General Profile)	The candidate is taken to the Thank You page after completing a submission.	Candidate Profile - Referral Profile - Agency	Display links to these job lists None Link to Standard List Link to Personalized Job List Both Links
Work Conditions	The work conditions block is only available for hourly and campus hiring types.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency	Use this form in this application flow Work Conditions type forms
Work Experience	The information in this section is only relevant in the case of user-defined forms that include the Current Job field. The Properties section of the Work Experience block contains the Hide the end date in the case of current job field among others. The End Date field in the Work Experience block is irrelevant when candidates enter information about their current job they are typically still employed in the position. If the value of the Hide the end date in the case of current job setting is set to Yes for an application flow, and a user displays a job-specific application that uses the flow, no end date is displayed for the current work experience. The default value is No to ensure backward compatibility. Contingent workers might know the end date of their current job (even though they are still employed in the position). For this reason, one might choose to configure contingent application flows such that the End Date field is displayed.	Application - Agency Candidate Profile Candidate Profile - Referral Job-specific Application Job-specific Referral Profile - Agency	Minimum number of education entries 0-10 For selection fields, force the user to specify a value from the selector Yes No Hide the end date in the case of current job Yes No Use this form in this application flow Work Experience type forms

Resume file attachments and Taleo Connect

When exporting and importing information about attachments, it is possible to determine if an attachment is a resume or not using the AttachmentType entity (AttachmentType,Code=RESUME).

When importing information about attachments, it is possible to specify if an attachment is a resume or not, by using TCC services (with AttachmentType parameter):

attach-file-to-application-by-type
attach-file-to-profile-by-type
attach-recruiter-file-to-application-by-type
attach-recruiter-file-to-profile-by type

When importing information about attachments, it is possible to specify if an attachment is a resume or not, by using new operations of the Candidate web service (with AttachmentType parameter):

attachFileToApplicationByType
attachFileToProfileByType
attachRecruiterFileToApplicationByType
attachRecruiterFileToProfileByType

Note: The system has identified documents uploaded via the Resume Upload (Parsing) block as resumes since 13B (although this designation was not displayed in Career Section or in the Recruiting Center in 13B). Consequently, if a zone is migrated from 13B to 13C or a later version, and if Resume Upload (parsing) is in use, there will be files parsed by the Resume Upload (Parsing) block in 13B that are identified as resumes in the 13C zone.

Application Flow Page Properties

Element	Description
Name	Name of the page.
Page Title	Title appearing in the progress bar box as well as at the top of each page.
Page Header	Header that appears in a career section, just above the sentence Required Information is signaled by this indicator. The page header can contain a maximum of 4000 characters and can be formatted using HTML options. A page header may contain an image <img /> tag. A tracking URL can be added to application flow pages via the image tag. Taleo has created three tokens that can be used by the company to track page hit locations: {ApplicationNumber}, {CandidateNumber}, {RandomNumber}. The following URL has spaces for formatting: <img src="https://#/a; variableName={ApplicationNumber}; variableName2={CandidateNumber}; variableName3={RandomNumber}?" width="1" height="1" alt=""/>
Display the Ctrl key for multiple selection hint	If you select Yes, the following sentence is displayed in the career section: "Hold down the CTRL key (Command key for Mac) to make multiple selections or to deselect items."
Display the required field hint	If you select Yes, the following sentence is displayed in the career section: "Required Information is signaled by this indicator *."
Always display this page if the autofill option is enabled	Provided the "Autofill After Initial Submission Enabled" field is set to Yes, a page in the flow can be configured such that if candidates return to an incomplete job application or apply for a new job, the page is always displayed even if it contains no mandatory fields. Activating this setting for a file attachment page, for example, ensures that candidates who return to an incomplete job application have the opportunity to verify which attachments they want to include with the application.

Application Flow Actions

An action is performed by the system when a step is reached by the applicant in the application flow.

An action is added to a page of an application flow. An action can only appear once in an application flow. Actions are available according to the type of application flow. Actions cannot be added to every type of application flow.

Job Specific Application available actions:
- Processing Answers for Disqualification questions
- Sending a Job Submission Acknowledgment Letter
- Sending an ACE Candidate Alert Mail
Job Specific Referral available actions:
- Sending a Referral Acknowledgment Letter
- Sending a Referral Thank You Letter
- Sending an ACE Candidate Alert Mail
Candidate Profile available actions:
- Processing Answers for Disqualification questions
- Sending a Profile Acknowledgment Letter
Candidate Referral available actions:
- Sending a Referral Acknowledgment Letter
- Sending a Referral Thank You Letter
Request More Information
Invitation To Self Identify
Application-Agency available actions:
- Sending a Referral Acknowledgment Letter
- Sending a Referral Thank You Letter
- Sending an ACE Candidate Alert Mail
Profile-Agency available actions:
- Sending a Referral Acknowledgment Letter
- Sending a Referral Thank You Letter

You can choose to add one of several of the following actions to an application flow. When selecting an action which sends correspondence to a candidate, it is a best practice to activate the Send this acknowledgment only if the application is completed property of the action.

Sending a Referral Acknowledgment Letter: The system sends an acknowledgment letter to referrers who reach the application flow Thank You page and who have submitted a complete job submission.
Sending a Referral Thank You Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete job submission.
Sending a Profile Acknowledgment Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete general profile.
Sending a Job Submission Acknowledgment Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete job submission. You can add this action to all application flows (external, internal, agency and referral). This is to prevent the candidate from getting a Thank You after completing a draft or the summary page.
Processing Answers for Disqualification Questions: The system disqualifies or marks the candidates for review if they do not meet the minimum requirements. The Disqualification Questions block must be placed alone on a page. It is a best practice to also process answers for disqualification questions on this page. If candidates are disqualified on this action they will be brought to a modified Thank You page informing them they have not met the minimum requirements for the position.
Sending an Ace Candidate Alert Mail: When a candidate's profile matches the Ace Candidate profile an email is sent by the system to the recruiter or hiring manager. The Sending an ACE Candidate Alert action is place on the page where you want to determine if the candidate is an ACE candidate; this action is often placed on the questions page.

The Send this Acknowledgment only if the application is completed option is located in the properties in the application flow of the action.

Application Flow - Other Configuration Tasks

Deleting an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click Delete located on the same row as the application flow.
Confirm Deletion.

The Application flow is permanently deleted from the database.

Deactivating an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must not be used in a Career Section.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Deactivate.

The application flow can no longer be selected in a Career Section.

Viewing the Career Sections Associated to an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click View Associated CS located at the top of the page.

A list of all the Career Sections using the application flow is presented.

Adding a Page to an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit.
Enter the name of a page in the Add a Page field.
Click Create a Page.
Click Save.

A new page is added to the application flow.

Removing a Page from an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit.
Click Delete located on the page to delete.
Click Save.

The page is no longer available to the application flow.

Reordering Pages in an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit.
Under the Flow section, drag and drop the pages to the desired order.
Click Save.

Changing the Text of an Application Flow Page Header

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
In the Page Ordering section, click the name of a page (name displayed in bold).
Click Edit next to Page Properties.
In the Page Header box, change the text. You can also format the text with the formatting tools.
Click Save.

Adding a Block to an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

A page must be created.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit next to Application Flow Properties.
In the Available Blocks section, select a block.
Drag and drop the block in the page. The block appears in the page.
Click Save.

The new block is displayed to the candidate when the application flow is used in a Career Section.

Removing a Block from an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

A page must be created.

Configuration > [Career Section] Administration > Application Flows

Select an application flow.
Click Edit.
Drag and drop a block from the Flow section to the Available Blocks section.
Click Save.

The removed block is no longer displayed to the candidate when the application flow is used in a Career Section.

Ordering Blocks in an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive.

A page must be created with block elements.

Configuration > Application Flows

Select an application flow.
Click Edit.
Drag and drop a blocks in the appropriate order on the pages of the application flow.
Click Save.

The page displays the fields included in the block in the selected order when the application flow is used in a Career Section.

Adding an Action to an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

A page must be created.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit.
Drag and drop an action from the Available Actions section to a page.
Click Save.

The action is carried out when the application flow is used in a Career Section. If the application flow contains an action which sends correspondence to a candidate, it is a best practice to activate the Send this acknowledgment only if the application is completed property of the action.

Removing an Action from an Application Flow

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

A page must be created.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit.
Drag and drop an action from the Flow section to the Available Actions section.
Click Save.

The action is no longer carried out when the application flow is used in a Career Section.

Editing the Properties of an Action in an Application Flow

The Access the Career Section Administration section user type permission grants users access to this feature.

Application flow must be inactive.

Not all actions have properties.

Configuration > [Career Section] Administration > Application Flows

Click on the name of an application flow.
Click an action.
Click Edit next to Properties.
Edit the properties. For details, see Application Flow Actions.
Click Save.

Activating the Invitation to Self-identify Message Template

The Access Administration user type permission grants users access to this feature.

Configuration > [Recruiting] Message Template

Click the EEO, Invitation to Self-identify message template.
Click Activate.

When an invitation to self-identify is sent, the EEO, Invitation to Self-identify message template is be used.

Progress Bar

The progress bar indicates the different steps of the application flow and highlights where the candidates are in the application process.

The progress bar allows candidates to move to a previous step (page) at any time and make changes during the application process. Once candidates have completed their job submission, they are taken to a summary page displaying all the information they provided

The progress bar is displayed by default. You can choose to activate the progress bar for a specific application flow. The titles correspond to the title of the pages used in the application flow, and you can change them. If the progress bar does not properly fit in the width of the page, you can adjust it in the main section of the Career Section Theme.

There is one box for each step in the application flow. However, a block that contains multiple pages is displayed as a single box in the progress bar. For example, if disqualification questions span 3 pages, this is indicated to the candidate (Page X of 3, where X represents the page the candidate is currently on). The previous situation can happen in the following cases:

eSignature for jobs available in multiple countries.
Diversity data when there are multiple questionnaires.
Questions, skills and disqualification questions.
OLF block which always spans 3 pages.

Displaying the Progress Bar

The Access the Career Section Administration Section user type permission grants users access to this feature.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
Click Edit next to Application Flow Properties.
Select Yes form the Progress Bar Enabled option.
Click Save.

The Progress Bar is displayed to candidates when the application flow is used in a Career Section.

Changing the Text in the Progress Bar Boxes

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive or draft.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
In the Page Ordering section, click the name of a page (name displayed in bold).
Click Edit next to Page Properties.
Change the text of the Page Title field.
Click Save.

Formatting the Text in the Progress Bar Boxes

The Access the Career Section administration section user type permission grants users access to this feature.

Application flow must be inactive.

Configuration > [Career Section] Administration > Application Flows

Click the name of an application flow.
In the Page Ordering section, click the name of a page (name displayed in bold).
Click Edit next to Page Properties.
Use the Page Header box to change the formatting of the text.
Click Save.