Services Administration

Integrating with External Services

Taleo Performance provides the ability to integrate with third-party service providers.

Typically the work required for setting up integrations occurs outside of Taleo Performance. A service activation request is received by Taleo Customer support and then the connectivity of the service is made possible through Taleo Passport. This is the development toolkit used to build the certification and interface with a specific business partner.

Once the integration is complete, their settings can be viewed here: Configuration > [Taleo Performance] Administration > [Integration] Services. Apart from labels and default values, most of the settings are only configurable via Taleo Passport.

Settings for integration with third-party development activity providers is found in the Development Planning section. For more details, see Third-Party Development Activity Provider Support.

External Service Fields and Forms

Fields and forms are used for sending data to and from the external service and presenting it to the user.

Input Fields

Input fields are used to pass data from Taleo to the service.

The external service controls which input fields are available for each implementation. The values that can be entered into these fields are dependent on what the external service provider offers.

The Input Fields are unique for each service.

Result Fields

A result field is used to display data received from the external service provider, in Taleo Performance.

The external service sends one result per service request with result fields. They are specific to the service and are never mandatory. The result fields can be used to build User-defined forms and conditions. They can also be added to PDFs, emails and conditions.

Result Set Fields

A result field is used to display data received from the external service provider, in Taleo Performance.

The external service sends more than one result per service request with result set fields. They are specific to the service and are never mandatory. The result set fields can be used to build User-defined forms and conditions. They can also be added to PDFs, emails and conditions.

User-defined Forms

Forms are used to display the results fields and the data returned from the service.

The user-defined form is what is presented to the user in Taleo Performance so that they can access the information provided by the service. This can include displaying data from the service on the page, as well as providing links to the service itself.