7Development Planning

Development Planning

    Getting Started with Development Planning

      Development Planning

      Development Planning complements the Career Management functionality. It offers the ability for employees to create and manage development plans both from a central location as well as in-context throughout Taleo Performance. The development plan enables employees to manage development goals and determine the specific development activities needed to achieve those objectives, whether it be to improve in a current role or to help attain a future role.

      Development planning enables employees to not only explore future potential career paths, but to view, monitor, and progress through the development activities necessary to attain them. These activities can be to focus on suggested or desired areas of general improvement or in support of specific goals that the employee will be undertaking as part of their goal plan.

      Both employees and managers can define development activities, either from the development plan itself or through the employee's talent profile, performance review, goal plan and/or career plan.

      The development plan lists all activities, regardless of the context where it was added or created. However, when within a specific context, a mini development plan is available to users. This mini plan shows the due date of the activity as well as the status and progress information on top of all the other development activities linked to the selected item.

      In addition, collaboration tools are integrated to facilitate social learning. Employees have the possibility to share development activities with others, benefit from a mentoring relationship, and rate and review development content such as courses, books, and coaches.

      Configuration

      Aside from the setting that provides the possibility to enable the Development Planning feature, various other settings are available to configure the feature and all related functions.

      All settings are found under Configuration > [Taleo Performance] Settings. There are three categories of settings related to development planning. Each category offers numerous settings but there is always one setting required to basically enable the feature.

        Working with the Development Plan

          Development Plan

          The development plan is the fundamental part of the Development Planning functionality and the central location where employees can manage all their development activities.

          The development plan is the main location from which each employee can add and remove development activities, edit activity details, maintain the progress status of activities, rate and comment activities, share or recommend activities with others.

          Each employee in the system can have a development plan, which is also accessible by the employee's manager, with the same rights as those granted to the employee, as well as to HR administrators with the corresponding permissions.

          The development plan can include different types of activities: formal activities such as courses, informal or experiential activities such as a job shadowing assignment, and any other custom-created activity.

          The activities are added to the development plan by either searching amongst predefined activities in the development library or by creating custom activities, such as job shadowing, mentoring and networking or any other activity not in the development library. Those custom activities that have been created by employees can be shared with other colleagues and will display in their view of the development library.

          All actions related to the activities in the development plan are tracked and shown in the History tab.

          The development plan is not time-bound and can extend into the future. Therefore, as an example, a development plan can have one development activity that spans three months and another that spans three years. Since the development plan will grow over time, employees will only want to focus on the active items they are working on. Any completed activities can be moved to an archived view of the plan.

            Development Plan Approval

            The approval of a development plan is an optional process by which the activities composing the development plan are presented to defined users for them to review the development plan activities and to determine if the plan is appropriate. Approval can be done for the entire plan and also when a change occurs in the plan.

            The approval of a development plan is determined by the definition of an approval workflow set at the development plan template level. By default, as there is no approval workflow defined, a development plan does not require approval.

            However, when the development plan template has an approval workflow, the development plan needs to be approved, based on the approvers selected in the approval workflow and according to their order in the workflow. In addition, email notifications can be sent to the participants at each step of the approval, as per the email templates selected.

            The approval process can occur in two different situations, each affected by different settings.

            • When the approval of the development plan is requested by the creator of the plan: When the development plan template has an approval workflow that includes at least one approver, the plan must be approved by the specified approver.

            • When a change is done to an activity in the plan and that change has been configured to require approval if modified: In the development plan template, the user-defined fields and the standard fields that indicate that the field requires approval will need to go through the defined approval workflow if the said field is edited.

              Printable Development Plan

              The development planning feature provides the ability to print development plans.

              The printable development plan presents the following sections and fields:

              • Development Plan Information - General information about the development plan. This section is always part of the printed plan. However, if any of the fields don't have a value, they will display Not Specified.

                Printed development plan Development Plan page

                Section - Field

                Section right under Development Plan header Status The status of the plan shows in tool bar, next to the action icons.
                Approval Date The approval date shows only when the plan has been approved.
                Print Date No correspondence on development plan; just the current system date.

              • Employee Information - This section shows general information about the employee. This section is always part of the printed plan. However, if any of the fields don't have a value, they will display Not Specified.

                Printed Development Plan Source
                Employee Information Field The information in this section comes from the employee's user account information
                Employee Employee's First Name and Last Name
                User Name User Name
                ID Employee ID
                Title Job Role Title or User Title (depending on selected option)
                Manager Employee Manager
                Organization Organization

              • Current and Archived Development Activities - Theses sections list all current and archived activities, by alphabetical order, when the development plan has at least one current or archived activity. When there are none, this section is not printed at all.

              Printed Development Plan Source Field
              Current/Archived Development Activities Field Development Activity page

              Section - Field

              Sub-section on gray background section

              When the Current/Archived Activities section prints, this sub-section always displays. If some fields have no values, they will indicate Not Specified.

              Name of the activity Specifications - Name
              Status of the activity (in parentheses) Specifications - Status
              Description of the activity Specifications - Description
              Start Date Specifications - Start Date
              Due Date Specifications - Due Date
              Development Activity Information

              The information in this section initially comes from the development activity definition when it was configured. Therefore, if some information was not provided in the definition, it will not display in the development activity page, or in the printed development plan.

              When the Current/Archived Activities section prints, this sub-section always shows. If some fields have no values, they will indicate Not Specified .

              Name Development Activity Information
              ID Development Activity Information - ID

              This value is never available for custom activities.

              Category Development Activity Information - Category
              Type Development Activity Information - Type
              Related Competency Development Activity Information - Competency
              Measurement

              When the Current/Archived Activities section prints, this sub-section always displays. If some fields have no values, they will show a value of 0.

              Actual Value Measurement - Actual
              Target Value Measurement - Target
              Stretch Value Measurement - Stretch
              Progress Measurement - Progress
              Comments

              When the Current/Archived Activities section prints, this sub-section only displays when there is at least one comment. If none, this sub-section is not printed.

              Author Comments - Added by
              Date Comments - Added on
              Message Comments - text
              Linked Items

              When the Current/Archived Activities section prints, this sub-section only displays when there is at least one linked item. If none, this sub-section is not printed.

              Item Specifications - Linked Items - Item
              Context Specifications - Linked Items - Context

              Note that the printed version does not reflect the standard field display of the development plan template. The fields that are part of the printed development plan (indicated in table above) will display even if they are set not to be displayed in the development plan template. For instance, if the Stretch Value field was set to not display in the template, it will still show up in the printed development plan, with a '0' value.

              Configuration
              For users to be entitled to print development plans, the following configuration is required:
              • The setting Enable Development Plan Printing must be set to Yes. (accessed via Configuration > [Taleo Performance] Administration > [Global Configurations] Settings , under the Development Planning category. Note that this setting is private and disabled by default. Therefore, it can only be activated by Taleo, upon request.

              • The user needs viewing access to development plans (via the permission Performance > Development Plans > View

              • The development plan must contain at least one activity, either current or archived, for the plan to be printed.

                Viewing a Development Plan

                Viewing a development plan allows the user to either view his own development plan, or another employee's development plan. The plan shows all active development activities, whether these activities are in progress, completed, not started or canceled.

                Performance > [Navigation bar] Development

                Performance > [Navigation bar] Development

                If a development plan has never been created, start by creating a plan by clicking Create.

                1. Click the Activities tab to view all the active activities in the plan.

                  To view activities by context, select View By, which can organize the activities by competency, employee goal, job role, or review item.
                2. Click the Archived Activities tab to view all activities archived for that specific plan.

                3. Click the History tab to view a list of all the actions performed on the development plan.

                  Double-clicking the Date and Time column displays the event history in a separate message box.

                Once in the Development Plan page, you can add new activities, delete or edit activities and view the details of a specific activity in the list.

                  Printing a Development Plan

                  • The settingPerformance > Development Planning > Enable Development Planning is set to Yes.

                  • The settingPerformance > Development Planning > Enable Development Plan Printing is set to Yes.

                  • The user must have the permission Performance > Development Plans > View .

                  • The development plan contains at least one activity.

                  1. Access the development plan to print via [Navigation bar] > Development

                  2. Once in the development plan, click the Printer icon to open the PDF version of the plan.

                    Note that there are no printing options to select. The fields that are printed are predefined.
                  3. To print the development plan, select the printing function of the PDF reader.

                  The PDF version of the development plan is printed.

                    Showing/Hiding Development Plan Instructions

                    Instructions must have been created in at least one language.

                    Performance > [Navigation bar] Development

                    1. Select More Actions > Show Instructions.

                      Show Instructionsonly displays in the More Actionsmenu if instructions exist and they are hidden.

                      If the instructions are not available in your language, they are displayed in the base language of your system.
                    2. Click the enclosed Green X icon to hide instructions.

                      Only one set of instructions is available for the entire development plan, regardless of whether you display them within a specific activity.

                      Adding an Activity to a Development Plan

                      Adding activities to a development plan is done by searching for an existing activity or by creating a new private activity.

                      Performance > [Navigation bar] Development

                      Performance > [Navigation bar] Development

                      If a development plan has never been created, start by creating a plan by clicking Create.

                      Note: The same activity can only be added once in a development plan.
                      1. There are three different methods to select and add an activity:

                        • In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library and then choose from the Activity Collections in the left pane to see individual activities. Then select Add Activity to add it to a development plan.

                        • In the Development Plan page, click the plus icon and select Create an activity... to create a new custom and private activity for yourself.

                        • In the Development Plan page, in the left pane menu, click Recommendations and select an activity that was recommended by a peer and then select Accept.

                      2. If you decide to add the activity to your plan, you will be given the option to link the activity to various items.

                        1. In the Link Development Activity window, select the desired context from the drop-down list and then select a corresponding item.

                        2. Click the plus icon to add your selection in the list of selected items.

                        3. Repeat the two previous steps for each element you wish to link to your activity.

                        4. Once all the linking elements have been selected, click OK.

                      The activity is added to the development plan.

                        Removing an Activity from a Development Plan

                        Removing an activity deletes it from the development plan.

                        Performance > [Navigation bar] Development

                        Performance > [Navigation bar] Development

                        1. From the Activities tab, select the activity you wish to remove.

                        2. Click the right arrow icon and select Remove From Plan.

                        3. Confirm the deletion by clicking Yes.

                        The selected activity is removed from the development plan.

                          Requesting Approval of the Development Plan

                          Approval of the development plan is required whenever the related development plan template includes an approval workflow, and when a change is made to the development plan that requires approval.

                          Performance > [Navigation bar] Development

                          Performance > [Navigation bar] Development

                          1. In the Development Plan page, click Request Approval.

                          2. Confirm the approval request for it to be sent to the users defined in the approval workflow of the development plan template.

                          The approval request will be sent to the first approver in the approval workflow and will be displayed in that user's My Tasks panel, under the Approve Development Plan task type.

                          When the approval request is accepted or rejected by the defined approvers, it will be indicated in the user's development plan; until then, the development plan status will show that the plan is under approval.

                            Replying to an Approval Request

                            Whether it be to approve a goal plan, a succession plan, a development plan, a performance review or an employee change request, the approval task to be performed is always brought to the attention of the approver via My Tasks.

                            An approval must have been requested for the approver be able to accept or reject an approval request.

                            Performance > [My Tasks]
                            1. In My Tasks, from the Show list select the appropriate Approve category.

                            2. In the task list, select an item to display summary information and the corresponding link.

                            3. Click the link and you are brought either to the specific item page or to a window indicating the employee change requested.

                            4. Click Approve or Reject, enter a comment and click OK.

                            The approval request is answered and the task is removed from My Tasks.

                              Searching for Development Activities

                                Development Activity Search

                                Performing a search allows employees to find suitable activities to add to their development plan.

                                Searching for a development activity launches the specified query to find the relevant activities, either in the development library or in the activities shared with the employee.

                                Various types of searches are offered to employees to find activities:

                                • Keyword Search - where the string entered is searched in all activity names and descriptions.

                                • Advanced Search - where the search is performed based on the specified context values.

                                • Best Fit Activities - where the result shows activities that present the same organization, location, job field, job role, job level and competency as the employee performing the search.

                                • Top Rated Activities - where the result shows activities having the highest rating, presented in descending order, from 5 stars to 0.

                                • Activities Shared with Me - where the result shows private activities that have been shared with the current employee by others.

                                • Activities Shared with Employee - where the result shows private activities that have been shared with the employee whose plan is in display.

                                Development activities can also be searched from and added to the Talent Profile and the Career Plan.

                                When searching for Development Activities from the Talent Profile, the context of the competency is kept and only the Development Activities associated to that original competency are returned in the search results. This allows for more focused career development discussions and provides more context for the employee.

                                Note: This contextual search functionality does not apply to Development Activities coming from Taleo Learn.

                                The image shows the Competencies page and the search option Search for a development activity.

                                Each of the Development Activities returned in the search results shown below are associated to the Leadership competency.

                                The image shows a search results. Each of the Development Activities returned in the search results are associated to the Leadership competency.

                                When searching for Development Activities from the Career Plan, the context of the Job Role is kept and only the Development Activities associated to that original Job Role are returned in the search results.

                                The image shows the Development Page window the development activities link to an HR Manager.

                                Each of the Development Activities returned in the search results shown below are associated to the HR Manager Job Role.

                                The image shows the Development Activity Search page and the results associated to the HR Manager Job Role.

                                  Searching for an Activity in the Development Library

                                  When searching in the development library for an activity, activities that were created by the company and that are available to all users are searched.

                                  Performance > [Navigation bar] Development

                                  Performance > [Navigation bar] Development

                                  If a development plan has never been created, start by creating a plan by clicking Create.

                                  1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                  2. In the Development Activity Search panel, perform your search using the keyword search, the advanced search or from the Activity Collections.

                                    The activities corresponding to your search criteria will display.

                                  3. If you find an activity of interest and want to add it to your plan, click Add Activity.

                                    • If you want to know more about the activity before adding it, click the activity name to view its details.

                                  4. If you decide to add the activity to your plan, you will be offered the possibility to link the activity to various items.

                                    1. In the Link Development Activity window, select the desired context from the drop-down list and then select a corresponding item.

                                    2. Click the plus icon to add your selection in the list of selected items.

                                    3. Repeat the two previous steps for each element you wish to link to your activity.

                                    4. Once all the linking elements have been selected, click OK.

                                  The activity is added to the development plan.

                                  If you want to provide additional information about the activity or edit the existing information, select the activity to view its details and make your modifications as needed on the Development Activity Information page.

                                    Searching an Activity Using Keywords

                                    Performing a keyword search allows the user to search either in the development library or in the activities shared with the employee for entire or partial words where the string entered is searched in all activity names and descriptions.

                                    Performance > [Navigation bar] Development

                                    Performance > [Navigation bar] Development

                                    If a development plan has never been created, start by creating a plan by clicking Create.

                                    1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                    2. In the Development Activity Search page, perform your search by entering text in the Keyword search box.

                                      You can enter any of the following types of information, depending on what you are searching for:

                                      • Text string - Enter an entire word or just a part of a word to search for all occurrences of that word or word stem. For example, if you entered manage, the result list would include all occurrences of manage including words such as manage, management, manager, manages, etc.

                                      • Exact match - Enter the exact string that you are looking for, in quotation marks. Example: You would enter “sales manager” to search for elements that include that specific string.

                                      • Multiple words and/or word stems - Enter a combination of words, separated by a space, to search for elements that contain all the words. For example, you would enter manage direct to search for elements that contain both the words that begin with manage and the words that begin with direct.

                                      • One string or another - Enter multiple words separated by the boolean operator OR to search for results that contain any of the words. The operator OR must be entered in uppercase. For example, enter manager OR director OR sales to search for elements that include at least one of the words. The search results might contain elements that have more than one of the words.

                                    3. Click Launch the search.

                                      The system searches for the text string in the names and descriptions of the activities in the development library or in the activities shared with the user.

                                    The activities corresponding to your search criteria will display.

                                    From the result list, you can add any of the activities to the development plan.

                                      Searching an Activity Using Advanced Search Options

                                      The advanced search provides the ability to search for activities based on specified context values.

                                      Performance > [Navigation bar] Development

                                      Performance > [Navigation bar] Development

                                      If a development plan has never been created, start by creating a plan by clicking Create.

                                      1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                      2. In the Development Activity Searchpage, click the Advanced Search.

                                      3. In the Advanced Search window, check the fields to be searched.

                                        As the window keeps the values of the previous search, it is suggested to click Reset to remove all criteria. You can click Customize to select which search criteria to use.

                                        Depending on the type of field, two selection types are possible:

                                        • Selection from a drop-down list of predefined values

                                        • Selection in a corresponding selector window, accessed by clicking the Magnifying Glass icon

                                        The only exception being the field Name, which works the same way as the keyword search.

                                      4. If you want the search results to take into account activities for which no specific context has been defined, select Show activities not contextualized.

                                        If this option is checked, along with specified values in some fields, the search results will show activities that have the specified values as well as those that have no value specified.

                                        For example, if this option is checked and you selected New York in the Location field, the resulting activities will either have New York as a specified location context or have no value at all for the location context.

                                      5. Click Search.

                                      The activities corresponding to your search criteria display.

                                      From the result list, you can add any of the found activities to the development plan.

                                        Searching an Activity Among Best Fit Activities

                                        Searching an activity among best fit activities provides the ability to find activities that present the same organization, location, job field, job role, job level and competency as the employee performing the search.

                                        Performance > [Navigation bar] Development

                                        Performance > [Navigation bar] Development

                                        If a development plan has never been created, start by creating a plan by clicking Create.

                                        1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                        2. In the Activity Collections panel, click Best Fit Activities.

                                        The activities that most closely match your competencies display.

                                        From the result list, you can add any of the found activities to the development plan.

                                          Searching an Activity Among Top Rated Activities

                                          Searching an activity among top rated activities provides the ability to find activities that have been rated by others and that show the highest rating, listed in descending order, from 5 stars to 0.

                                          This search option is

                                          Performance > [Navigation bar] Development

                                          Performance > [Navigation bar] Development

                                          If a development plan has never been created, start by creating a plan by clicking Create.

                                          1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                          2. In the Activity Collections panel, click Top Rated Activities.

                                          The activities corresponding to your search criteria display.

                                          From the result list, you can add any of the found activities to the development plan.

                                            Searching an Activity Among Activities Shared With Me

                                            Searching an activity among the activities shared with me allows the current user to view the custom and private activities created by other users and shared with him or her. If the current user is viewing his/her own development plan, these activities are those that are shared specifically with him or her. If the current user is manager and is viewing another user's development plan, these activities will be those that are shared with him or her, not with the person who's plan is in display.

                                            Performance > [Navigation bar] Development

                                            Performance > [Navigation bar] Development

                                            If a development plan has never been created, start by creating a plan by clicking Create.

                                            1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                            2. In the Activity Collections panel, click Activities Shared With Me.

                                            The activities corresponding to your search criteria display.

                                            From the result list, you can add any of the found activities to the development plan.

                                              Searching an Activity Among Activities Shared With the Employee

                                              Searching an activity among the activities shared with the employee allows the current user to view the custom and private activities created by other users and shared with the employee whose plan is in display.

                                              Performance > [Navigation bar] Development

                                              Performance > [Navigation bar] Development

                                              If a development plan has never been created, start by creating a plan by clicking Create.

                                              1. In the Development Plan page, click the plus icon and select Search for an activity... to search among the existing activities in the company's development library.

                                              2. In the Activity Collections panel, click Activities Shared With Employee .

                                              The activities corresponding to your search criteria display.

                                              From the result list, you can add any of the found activities to the development plan.

                                                Working with Development Activities

                                                  Development Activity

                                                  A development activity is any activity that can contribute to improve the capability of an employee to perform in his/her current job and his/her potential to perform future roles.

                                                  Development activities can take various forms:
                                                  • activities defined by the company, which are considered to be public and made available from the development library;

                                                  • custom activities created by employees themselves, which are considered private and can only be made available to other employees if shared.

                                                  Development activities are added to an employee's development plan by the employee himself or assigned by the employee's manager, by searching amongst the predefined public activities in the development library or by creating new custom private activities.

                                                  When adding an activity to the development plan, the user can provide various information about the activity, link the activity to a specific context, such as a goal, a review item, a competency or skill or even to a job role to indicate the purpose of the activity, indicate how the progress will be measured and archive the activity.

                                                  Details about a development activity can be seen from the development plan itself as well as from the mini plan, accessible via multiple contexts in the application. The Development Activity Details page shows the name, description, status and dates of the activity, lists the items that are linked to the activity and displays measurement information and other activity information, based on the type of activity.

                                                  Since development plans are not time-bound and may contain activities that can span any duration, the employees have the possibility to archive development activities that are completed or that they do not want to have displayed in their active development plan view. Archived development activities can be accessed at any time through the Archived Development Activities view.

                                                    Third-Party Development Activity Provider Support

                                                    Taleo increases the flexibility for customers to have a robust and comprehensive development activity library with each implementation, by adding third-party provider support.

                                                    This feature provides Taleo with the ability to partner with development plan providers and offer a wider range of development activities to Taleo customers.

                                                    When a third-party development activity library has been associated with the system, it can be enabled by Taleo Customer Support in the configuration module. Once enabled, system administrators can configure individual development activities within the library to be displayed or hidden. Administrators can create and delete custom development categories and activities for a specific system, but can only enable, disable and edit those supplied by a third-party vendor.

                                                    Employees can use their own internal development activities and those from external providers in the same system. When a user searches for an activity, a provider column is included in the activity list, enabling the user to quickly identify the source of the development activity.

                                                    Configuration

                                                    After purchasing an external development plan library, associating it with your Taleo Performance implementation is the responsibility of Taleo. Once that is completed, you can enable the providers via

                                                    Configuration > [Taleo Performance] Administration > [Development Planning] > Development Activity Providers

                                                      Viewing Details About a Development Activity

                                                      Viewing details about a development activity allows the user to see all the information provided for an activity, such as the activity's specifications (start and end dates, status, linked items), the activity's progress and even an history of all related events. Such information can be viewed for activities that are part of a development plan or archived activities.

                                                      Performance > [Navigation bar] Development

                                                      If a development plan has never been created, start by creating a plan by clicking Create.

                                                      From the Activities tab in the Development Plan, click the activity you want to view.

                                                      The Development Activity Details are displayed and shows all the information that was provided about the activity.

                                                      You can click the left button to return to the Activities tab or click the arrows to page through the other activities in the development plan.

                                                        Linked Development Activities

                                                        While development activities are always listed in a development plan, they can be created in, and associated with, other modules.

                                                        Linking an activity to a specific context enables activities to be associated with talent profile competencies, goal plans, career plans and performance reviews. The context is established when creating the activity within the module or linking it via the development plan module afterwards.

                                                        By default, when you create an activity in a module it is linked to that module. You can select to change the context in the Create a Development Activity dialog, however, as one of the steps during the creation process of by using the Link action menu option in the development activities list.

                                                          Creating Development Activities outside a Development Plan

                                                          Performance > [Navigation bar] Profile > Competencies > Development Activities

                                                          Performance > [Navigation bar] Career > Step 1 and greater

                                                          1. Click Create an activity.

                                                          2. Enter the required values and click Next.

                                                          3. Click OK to accept the default activity linking - or - proceed to the next step to customize.

                                                          4. Select from the available custom and system contexts and add them to the list.

                                                            Multiple context types can be associated with each activity.

                                                          5. Click OK.

                                                          The development activity is linked to the selected items and added the user's development plan.

                                                            Creating a Private Activity

                                                            Creating an activity is done to add a custom and private activity to an employee's development plan, that is an activity other than from the development library.

                                                            Performance > [Navigation bar] Development

                                                            If a development plan has never been created, start by creating a plan by clicking Create.

                                                            1. In the Development Plan page, click the plus icon and select Create an activity... to create a new custom and private activity for yourself.

                                                            2. In the Create a Development Activity window, enter a name and a description for your activity and any other desired information.

                                                              The Name field is limited to 200 characters and the Description field is limited to 1000 characters.
                                                            3. If custom categories have been defined, you'll have the option to assign a category to the activity.

                                                            4. Click Next.

                                                            5. Select the items to which you want to link your activity by first selecting the context and then the specific related item in the list of available items.

                                                              Note that you can add multiple items, but each must be selected and added one by one.

                                                              If you select a custom context, you have the ability to add new contexts right from this window by clicking Create custom context.

                                                            6. Click the plus icon to add your selection in the list of selected items.

                                                            7. Click OK.

                                                            The newly created activity is added to the development plan.

                                                            If you want to provide additional information about the activity, select the activity to view its details and make your modifications as needed on the Development Activity Details page.

                                                              Linking an Existing Activity to a Specific Context

                                                              Performance > [Navigation bar] Development

                                                              If a development plan has never been created, start by creating a plan by clicking Create.

                                                              1. From the Activities tab, click the Right Arrow icon and select Link... for the required activity.

                                                              2. In the Link Development Activity window, select the items to which you want to link your activity by first selecting the context and then the specific related item in the list of available items.

                                                                Available job roles depends on how many different job roles have been added to the employee's career plan.

                                                                You can add multiple items, but each must be selected and added one by one.

                                                                If you select a custom context, you have the ability to add new contexts right from this window by clicking Create custom context.

                                                              3. Click the plus icon to add your selection in the list of selected items.

                                                              4. Click OK.

                                                              The activity is linked to the selected items. Linked activities can be viewed by their context in the Development Plan page.

                                                                Archiving an Activity

                                                                Archiving a development activity is done to remove an activity from the development plan without deleting it, therefore allowing the user to keep it for future reference, whether it be to recommend or share it with someone else or to view its details once the activity is completed.

                                                                Performance > [Navigation bar] Development

                                                                1. From the Activities tab, click on the activity that you wish to archive.

                                                                2. From More Actions, select Archive... .

                                                                3. In the Archive a Development Activity window, rate and comment on the activity and click Finish.

                                                                  • Note you cannot rate, share, or add comments to a Taleo Learn activity.

                                                                The activity is removed for the active development plan and is available via the Archived Activities tab.

                                                                Archived activities can be recommended or shared, depending on whether the activity is created by the user or taken from the development library, but cannot be reinserted in the development plan. Once archived they cannot be unarchived.

                                                                  Sharing an Activity

                                                                  Sharing an activity allows the user to share a custom activity that he/she has created with another user.

                                                                  Performance > [Navigation bar] Development

                                                                  For a custom activity to be shared, it needs to be archived first.

                                                                  1. If the activity is not archived, from the Activities tab click the activity:

                                                                    1. Select More Actions >Archive...

                                                                    2. In the Archive a Development Activity window, choose to share the activity with your fellow employees as part of the archiving process by selecting Next.

                                                                    3. Select the employees that you want to share the activity with and click Finish.

                                                                  2. If the activity is archived, select the Archived Activities tab and click the activity.

                                                                  3. In the Development Activity Details page, click Share .

                                                                  4. In the Share a Development Activity, select the employees with whom you wish to share the activity by first selecting the source and then the employees in the list of available employees.

                                                                    Note that you can add multiple employees, but each must be selected and added one by one.

                                                                  5. Click the plus icon to add your selection in the list of selected items.

                                                                  6. Click Finish.

                                                                  Note you cannot share Taleo Learn activities.

                                                                    Recommending an Activity

                                                                    Recommending an activity allows the user to suggest to another user an activity taken from the development library, whether the activity is part of his current development plan, archived or just in the result list of an activity search operation.

                                                                    Performance > [Navigation bar] Development

                                                                    Only activities that are part of the development library can be recommended.

                                                                    1. From the Activities or Archived Activities tab, click an activity and then select More Actions > Recommend...

                                                                      You can also select the right arrow icon and Recommend... for an activity from the Development Activity Search results list.
                                                                    2. In the Recommend a Development Activity window, select the employees to whom you wish to recommend the activity by first selecting the source and then the employees in the available list.

                                                                    3. Click the plus icon to add your selection to the list of selected items.

                                                                    4. Add comments and click Finish.

                                                                      Since the same activity can only be recommended once to the same employee, if an employee cannot have the activity recommended to them, a message is displayed explaining why.

                                                                    The activity is recommended to the selected employees and will be displayed in the Recommendations of each selected employee, who will have the choice of accepting or declining the recommendation.

                                                                      Development Activity Comments

                                                                      You can create, edit and delete comments for an employee's development activity.

                                                                      Comments can be left on development activities by line managers and employees. Comments are viewable by anyone who has access to the activity; however, the actions that can be taken on a comment are dependent on its owner. Only the owner of the comment can edit or delete it.

                                                                        Commenting on Development Activities

                                                                        Performance > [Navigation bar] Development

                                                                        1. From the Activities tab, click an activity.

                                                                        2. Click Add in the Comments section and enter text.

                                                                        3. Click Done and then click the Disk icon to save.

                                                                          Viewing Recommended Activities

                                                                          Viewing recommended activities allows the user to see all the development library activities that have been recommended by others, either to him if viewing his own plan or to the employee whose plan is in display.

                                                                          Performance > [Navigation bar] Development

                                                                          If a development plan has never been created, you won't be able to see the left pane Menu box and you'll need to start by creating a plan by clicking Create.

                                                                          1. Select Recommendations from the left pane.

                                                                            All the activities recommended to the employee are listed and show the information about the activity, as well as the rating and comment from the person who recommended the activity.
                                                                          2. You can choose to add the activity to the development plan by clicking Accept; otherwise, you can select Decline to remove the activity from the recommendations.

                                                                          Recommended activities can be accepted or declined.

                                                                            Viewing Archived Activities

                                                                            Viewing archived activities allows the user to see all the activities that have been removed for the active development plan to be placed in an archive for later use.

                                                                            Performance > [Navigation bar] Development

                                                                            Performance > [Navigation bar] Development

                                                                            If a development plan has never been created, you won't be able to see the left pane Menu box and you'll need to start by creating a plan by clicking Create.

                                                                            From the Archived Activities tab, click an activity.

                                                                            Archived activities can be recommended, assigned, and shared, depending on user permissions and whether the activity is created by the user or taken from the development library. Activities cannot be reinserted in the development plan.

                                                                              Rating an Activity

                                                                              Rating an activity allows the user to provide his appreciation of a completed activity and is performed as part of the archiving process.

                                                                              Performance > [Navigation bar] Development

                                                                              1. In the Activities tab, click the activity that you wish to archive and rate.

                                                                              2. Select More Actions > Archive...

                                                                              3. In the Archive a Development Activity window, rate the activity using the stars and provide a comment.

                                                                              4. Click Finish.

                                                                              The activity is archived, along with its rating and comment.

                                                                              Archived activities can be recommended or shared, depending on whether the activity is created by the user or taken from the development library, but cannot be reinserted in the development plan.

                                                                              Note that you cannot rate Taleo Learn activities.

                                                                                Assigning an Activity to a Direct Report

                                                                                Assigning an activity allows a manager to quickly add an activity to the development plan of one or multiple direct reports at once, whether the activity is in his own development plan or in the development plan of a direct report.

                                                                                The activity assignment feature is only available to users whose user type includes the corresponding permission.

                                                                                Performance > [Navigation bar] Development

                                                                                1. From the Activities tab, select the activity that you want to assign to other employees.

                                                                                  You must not click the activity link, but select the activity so that it is highlighted.
                                                                                2. Click the Person with Right Arrow icon and in the Activity Assignment window, select the direct reports you want to assign the selected activity to, by placing a check beside the name.

                                                                                  Since you can assign an activity to a maximum of ten direct reports at once, you might need to repeat the assignment process if you have more direct reports to whom to assign the activity.

                                                                                3. Click OK.

                                                                                  Note that an activity cannot be assigned to an employee whose development plan already includes the activity or if the plan is under approval. An activity might also not be assignable if the development plan of the selected employee has not yet been created or is already approved; both of which depend on the assignment settings defined in the development plan template.

                                                                                If the activity is assigned successfully, the selected employees will see the assigned activity in their development plan.

                                                                                If the activity could not be assigned, a window will display the employee for whom it didn't work and the reason.

                                                                                  Working with Mentoring

                                                                                    Mentoring

                                                                                    Part of Development Planning, the mentoring functionality allows for formal mentor or development coach relationships to be created in the system.

                                                                                    Many organizations have some form of mentoring program in place since it is an excellent way to preserve organizational knowledge.

                                                                                    When a mentoring relationship is established and upon configuration of the proper mentoring settings, the system affords the mentor special access to view information about the mentee, such as the mentee's career or development plan. This access facilitates the dialog between the mentor and mentee, which can be captured by the system in the form of feedback tracking meetings, discussions, follow-ups and words of wisdom that the two parties might exchange.

                                                                                    Julia may want to move from her current job function in Marketing to a new job function in Sales. Her manager is a logical choice to mentor her in her current role, but he isn't necessarily the best person to mentor her to make the job change across functions. Therefore, she could benefit from a mentor who would be well-suited to help her achieve her career goal. Her manager can assign a suitable mentor for her.
                                                                                    Configuration

                                                                                    Various user type permission related specifically to mentors must be granted.

                                                                                    User Type Permission Description
                                                                                    Performance > Performance Reviews > View — If this user is a mentor. The user has read-only access to performance reviews of employees for whom he is a mentor.
                                                                                    Performance > Performance Reviews > Manage — If this user is a mentor. The user has write access to performance reviews of employees for whom he is a mentor.
                                                                                    Performance > Goal Plans > View — If this user is a mentor. The user has read-only access to goal plans of employees for whom he is a mentor.
                                                                                    Performance > Goal Plans > Manage — If this user is a mentor. The user has write access to goal plans of employees for whom he is a matrix manager.
                                                                                    Performance > Development Plans > View — If this user is a mentor. The user has read-only access to development plans of employees for whom he is a mentor.
                                                                                    Performance > Development Plans > Manage — If this user is a mentor. The user has write access to development plans of employees for whom he is a mentor.
                                                                                    Performance > Employee Metrics > View — If this user is a mentor. The user has read-only access to employee metrics of employees he is mentoring.
                                                                                    Performance > Employee Metrics > Manage — If this user is a mentor. The user has write access to employee metrics of employees he is mentoring.
                                                                                    Performance > Employee Profile > View — If this user is a mentor. The user has read-only access to the talent profiles of employees he is mentoring.
                                                                                    Performance > Employee Profile > View — If this user is a mentor. The user has write access to the talent profiles of employees he is mentoring.

                                                                                      Assigning a Mentor

                                                                                      A mentor is assigned when a manager requests a mentor for one of his reports, which automatically establishes the mentoring relationship between the selected mentor and mentee.

                                                                                      The mentoring feature must be enabled and the related user type permissions granted.

                                                                                      Performance > [Navigation bar] More dropdownMentoring Center

                                                                                      1. Locate the employee to whom you want to assign a mentor and click the down arrow icon on the employee's performance card to select Request Mentoring....

                                                                                      2. In the Request Mentoring window, click the down arrow icon in the contact category to select appropriate category and then select the employee you wish to assign as a mentor.

                                                                                      3. Provide a comment, as it is mandatory.

                                                                                      4. Click Send for the request to be sent to the selected mentor.

                                                                                      The mentor request is sent to the selected mentor and the mentee is added to the mentor's Mentoring Center.

                                                                                        Accessing the Mentoring Center

                                                                                        The Mentoring Center is accessed to view all the mentoring relations of an employee and to maintain those relationships.

                                                                                        The mentoring feature must be enabled and the related user type permissions granted.

                                                                                        Performance > [Navigation bar] > More dropdown > Mentoring Center

                                                                                        Once in the Mentoring Center page, you can see all the mentees that have been assigned to you.

                                                                                        You can maintain the relationship and send feedback to a mentee or break the mentoring relationship.

                                                                                          Writing to a Mentee

                                                                                          Writing to a mentee allows a mentor to send his/her mentee feedback about his/her development plan activities.

                                                                                          Performance > [Navigation bar] > More dropdown > Mentoring Center

                                                                                          1. In the Mentoring Center page, locate the mentee to whom you want to write.

                                                                                          2. In the information box, click Send Feedback.

                                                                                          3. In the Provide Feedback dialog enter your feedback in the text box and format the text as needed.

                                                                                            The text entry area allows for a maximum 6,000 characters. A counter lets you know how many characters you have left or are over the limit. Once you have reached the limit you can continue typing and editing, but the system will not allow you to save if the count is over the limit.
                                                                                          4. Optional. In the Approval section you can select an approver, if desired.

                                                                                          5. When input is complete, click Send.

                                                                                          The mentee and/or the manager of the mentee will receive the message in their Feedback Journal, with the General subject.

                                                                                            Reading Feedback Provided by a Mentor

                                                                                            All feedback comments provided by the mentor to the mentee can be read by the mentee from his/her journal and is treated as unsolicited feedback

                                                                                            Performance > [Navigation bar] > More dropdown > Feedback

                                                                                            1. On the Feedback page, select the Received tab at the top of the results list.

                                                                                              The results list displays feedback received about yourself, solicited or unsolicited ; pending requests for feedback about yourself (requested by yourself or someone else); and requests for feedback about yourself (requested by yourself or someone else) that are pending approval.
                                                                                            2. To only see feedback that a specific mentor has sent, you can select this person's name in the About filter. You can also choose to sort the feedback by the column Subject and locate and read all the General ones.

                                                                                            3. On the Feedback page, select the Received tab at the top of the results list.

                                                                                              The results list displays feedback received about yourself, solicited or unsolicited; pending requests for feedback about yourself (requested by yourself or someone else); and requests for feedback about yourself (requested by yourself or someone else) that are pending approval.

                                                                                              Ending a Mentoring Relationship

                                                                                              The established mentoring relationship can be ended by the mentor at any time.

                                                                                              Performance > [Navigation bar] > More dropdown > Mentoring Center

                                                                                              1. In the Mentoring Center page, locate the mentee for whom you want to end the mentoring relationship.

                                                                                              2. In the information box, click the delete icon to remove the mentee from your Mentoring Center.

                                                                                              The mentee is automatically deleted from the Mentoring Center and the mentoring relationship is terminated.

                                                                                                Working with Learning Management Systems

                                                                                                  Learn Integration

                                                                                                  Taleo Learn and Taleo Development have been unified to provide users a singular view of their total learning and development activities. This combines the strengths of both products to provide a total learning and development solution for users.

                                                                                                  The integration of Taleo Development and Taleo Learn provides multiple methods for populating a given employee's development plan:
                                                                                                  • Taleo Learn administrators can assign learning activities to employees based on criteria such as, their job, department, or location

                                                                                                  • employees can search the Learn item catalog and self-register for development activities, enabling employees to be actively engaged in their professional development process

                                                                                                  • employees can create custom activities, such as on-the-job learning, mentorships, and other company initiatives on an ad-hoc basis

                                                                                                  Taleo Learn supports multiple types of learning items, approvals and enrollment for those learning items. This increases the options available for the type of development activities that can be added to someone's development plan.

                                                                                                  Learn items can be added as independent development activities and added to a custom context. Items that require enrollment or approval can be added and their processing will be handled within the Taleo Learn Center.

                                                                                                  When a Learn item is added to an employee's development plan, its details are saved as a development activity in Taleo Performance. This enables the details of the Learn item to be included in reports and when printing. When a Learn item is updated in the Learn Center, this update will be relayed to Taleo Performance, so that the data in the development plan accurately reflects the current state of the Learn item.

                                                                                                  After adding Learn items to a development plan, any actions or updates that affect the progress or details of a Learn item occur within the Learn Center. This includes actions such as, approvals and enrollment, and updating completion status and scores. Within the development plan you can comment on the Learn item, link it to a context, and view its history.

                                                                                                  Once a Learn item is completed it can then be archived. You cannot share, rate, or enter additional comments for Taleo Learn activities when archiving them. Rating and sharing is done within Taleo Learn.

                                                                                                  For details on Taleo Learn, see their Online Help, or the Oracle Taleo Learn documentation on the Oracle Technology Network (OTN).

                                                                                                  Configuration
                                                                                                  1. Customer must make request to Oracle Taleo Sales or Support to have Oracle Taleo Learn Cloud Service enabled for their zone.

                                                                                                  2. Oracle Taleo Production and Services complete the implementation steps outlined in the Operations Guide - Learn User Integration Configuration Guide.

                                                                                                  3. Configure Learn user type permissions per the Access to Learn section of this document.

                                                                                                  4. Configure Taleo Performance settings as indicated below:

                                                                                                  Configuration > [Taleo Performance] Settings
                                                                                                  Name Description Setting Security
                                                                                                  Enable Development Search Yes enables the Search for an activity... and Assign Activities option for user's with the required Development Plans user type permissions. This must be enabled to search for development activities, regardless of content provider or development activity library. When set to No you cannot search for a development activity and the remaining three settings do not affect the system. The default value is Yes. Public
                                                                                                  Search Content Provider Indicates whether the Taleo Performance development activity library or Taleo Learn is used to provide activities for development plans. If Taleo Learn is selected, additional configuration is required. The default value is Development Activity Library For TEE to Learn integration to work the Taleo Learn catalog must be enabled and the Taleo Performance Development Activity Library disabled. Private
                                                                                                  Taleo Learn Search URL This provides the address for the library of development activities that users search through when the Search Content Provider setting is Taleo Learn. If the content provider is not Taleo Learn this setting is not used. This is a static URL that will need to be updated manually if there are any changes in the production environment. Public
                                                                                                  Taleo Learn Item Detail URL This is required for the Taleo Learn UI widget that is displayed in Taleo Performance. This is a static URL that will need to be updated manually if there are any changes in the production environment. Public

                                                                                                  The following fields are imported from Taleo Learn and used in the Development Plan module:

                                                                                                  Taleo Learn Fields
                                                                                                  Code Duration Location (Facility)
                                                                                                  Cost End Date Name
                                                                                                  Currency Equivalent Titles Objective
                                                                                                  Description ExternalID Prerequisites
                                                                                                  DevelopmentCourseDurationType Institution (Provider) Start Date
                                                                                                  DevelopmentCourseScoringType Language URL
                                                                                                    Working with Taleo Learn Items

                                                                                                    Taleo Learn items can consist of Instructor Lead Training (ILT) sessions, Virtual Instructor Lead Training (VILT) sessions, online e-learning courses, course enrollments and more.

                                                                                                    When working with these items in Taleo Performance, you can search for and view them, add them to your development plan, later review item changes or progress, and archive them.

                                                                                                      Adding Learn Items

                                                                                                      When your system is using Taleo Learn as the Development Activity Library, you can select Learn items as your development activities.

                                                                                                      When searching for Learn items to add, you can filter by category and keyword. Keywords search Learn item names and descriptions. Categories can be thought of as folders in which you keep related items. Categories help manage various Taleo Learn items, such as enrollments, ILT sessions, classes, assignments, assessment-related items, skills, and job profiles.

                                                                                                      You can add Learn items from development plans, goal plans, performance reviews, career plans, and the talent profile.

                                                                                                        To Add Taleo Learn Items

                                                                                                        A development plan must exist.

                                                                                                        [Navigation bar] > Development
                                                                                                        1. Click the Plus icon and select Search for an activity.

                                                                                                          By default, the Development Activity Search list displays all the Learn items in the library.

                                                                                                        2. Enter search criteria and select a category and click Search.

                                                                                                          The categories available are dependent on your implementation.

                                                                                                        3. Hover over an item and click the Right Arrow icon and select View details for the item you want to add.

                                                                                                        4. Review the item and click Add to plan.

                                                                                                        5. In the Link Development Activity window select the context for the activity.

                                                                                                          Competency - Lists the competencies you have in your talent profile.

                                                                                                          Employee Goal - Lists all of your goals that are not started or in progress.

                                                                                                          Job Role - Lists the job roles for each scenario in your career plan.

                                                                                                          Review Item - Lists all the review items that are included with your performance reviews.

                                                                                                          Custom Context - These values are created by users and enables you to group together development activities in a manner that is meaningful to your organization.

                                                                                                          You can link multiple items, but each must be selected and added one at a time.
                                                                                                        6. Click OK.

                                                                                                        The item is added to your development plan as an activity.

                                                                                                          Completing Learn Items

                                                                                                          You can use the Launch this Activity link from within a development activity, to access the Learn item and work on completing it.

                                                                                                          Once launched, the activity is displayed in a new window. What you can do from that window is dependent on the type of Learn item it is. For instance, if it is a web-based course you can complete it directly within that window, whereas if it is a director-led classroom course you may only be able to update your progress. Regardless of the type, as you complete the Learn item you progress is updated accordingly in Taleo Performance.

                                                                                                            To Launch an Activity

                                                                                                            A development plan must exist.

                                                                                                            [Navigation bar] > Development
                                                                                                            1. Select the development activity name.

                                                                                                            2. Click Launch this activity.

                                                                                                              A new browser window opens to display the activity.

                                                                                                            3. Work on the activity as needed and close the window.

                                                                                                              Progress is updated, indicating how much of the activity has been completed. How these are completed is dependent on their type.

                                                                                                            4. Click Add in the Comments section if additional information needs to be added.

                                                                                                              This comment is added to the Learn item in Taleo Performance and is not associated with the item in Taleo Learn.

                                                                                                            5. Click the Disk icon to save.

                                                                                                            When all the components of the activity have been completed, it will have a Status of Complete.

                                                                                                              Viewing Learn Items

                                                                                                              You can view Learn items to preview them before adding them to your development plan, or to review changes made to an item that is already part of your development plan.

                                                                                                              When a field is not used by a Learn item, N/A is displayed. If there is an empty field that means it may be used, but currently has no value.

                                                                                                              When looking at Employees' Reviews, only reviews that were entered for the Learn item in Taleo LearnCenter are available.

                                                                                                                To View Learn items

                                                                                                                A development plan must exist.

                                                                                                                [Navigation bar] > Development > Development Activity Search Results

                                                                                                                1. Hover over an item and click the Right Arrow icon and select View details.

                                                                                                                  The most current information on the item is displayed.
                                                                                                                2. Click Preview this event to open a new window from where you can few additional details on the components that make up the activity.

                                                                                                                  This may not be available for all items. You can preview an e-Learning course without it counting against the completion of that course.

                                                                                                                3. Use Sort By in the Employees' Reviews section to filter reviews from LearnCenter users for the item.

                                                                                                                Click the Up Arrow icon to return to the development activities or if you are viewing the item while searching, click Add to plan.

                                                                                                                  Archiving Learn Items

                                                                                                                  Development activities based on Learn items can be archived, but there are some differences from a standard activity.

                                                                                                                  Archiving a Learn item helps limit the list of development activities in Taleo Performance to current activities. It does not impact the item in the Taleo LearnCenter. You cannot share, rate, or enter additional comments for Taleo Learn activities when archiving them, unlike a custom activity.

                                                                                                                  If there are any updates or changes to a Learn item that has been archived, it is unarchived and returned to the Activities list. This can include changes such as, when a recurring item reaches its recurrence date, a change in the description, or anything else that alters the item's content.

                                                                                                                    Integration with Learning Management Systems

                                                                                                                    Via Taleo Connect Client, customers are able to import data into an employees development plan, as well as export data out. More importantly, they can synchronize development activities with an external system.

                                                                                                                    Taleo offers, via Taleo Connect Client (TCC), import and export services for Development Plan and Development Goal entities.

                                                                                                                    Development activities can also be contextualized using Taleo Connect Client. Previously, courses and other items could be loaded into the Development Library using TCC. However, if a client customer wanted to tie that course to a competency, OLF, or job level, they had to do so in Taleo Performance Administration - now, this association can be done via Taleo Connect Client.

                                                                                                                    For example, clients use an LMS to track and manage courses. Employees have the course in a plan on the LMS. They may also want to track that course on Taleo's development plan. The new TCC capability would allow the customer to build an integration that maps an activity in the external LMS to the course on the employee's development plan in Taleo so that fields like status and progress can be synchronized. With this process, employees don't have to remember to update the course information in both systems.

                                                                                                                    These integration services provide the ability to perform the following actions:

                                                                                                                    • Ability to create a development activity on an employee's development plan using TCC by populating a number of different fields.

                                                                                                                    • Ability to export the content of an employee's development activity from a development plan using TCC (employee ID, development activity name, description, start and end dates, status, progress, etc.)

                                                                                                                    • Ability to update fields on a development activity via TCC (status, progress, description, etc.)

                                                                                                                    Configuration

                                                                                                                    The learning management system provider URL is configured by Taleo via Configuration > [SmartOrg] Administration[Production Security] Authentication ConfigurationSAMLSPURL Configuration.

                                                                                                                      Accessing a Third Party Training Course

                                                                                                                      Your Taleo Performance system must be integrated with a third party Learning Management System (LMS).

                                                                                                                      You must have the required Development Plan and Learning user type permissions.

                                                                                                                      Performance > [Navigation bar] > More dropdown > Learning

                                                                                                                      Click the provider name.

                                                                                                                      A new window is displayed, presenting the learning environment. If a password is required it will be your Taleo password.