Configure Two-Way Candidate Messaging

You configure two-way candidate messaging so that recruiters and hiring managers can have conversations with candidates using email, SMS, or both.

Recruiters and hiring managers can create an email or text message to start a conversation with an external or internal candidate about their job applications, interviews, job offers, or have any casual conversation with them. A Messages tab is available in candidate job applications, prospect records, candidate profiles, candidates in candidate pools. The tab contains two sections:

  • Emails
  • Text Messages

Before you start

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Here's what to do

  1. Set Up Two-Way Email Communications
  2. Set Up Two-Way SMS Communications
  3. Run the Scheduled Process for Inbound Messages
  4. Set Up Email Notifications for Candidate SMS Replies