Table of Contents
- Title and Copyright Information
- Preface
-
1
Overview of the Order-to-Activate Cartridges
- About the Application Integration Architecture Order-to-Activate Cartridges
- Order-to-Activate Business Process Overview
- Overview of the Order-to-Activate Cartridges
- Order-to-Activate Cartridge Solution Options
- OSM Cartridge Types Supporting the Order to Cash Integration Pack for OSM Solution
- Extending the Cartridges
- Time Zones in Order-to-Activate Cartridges
- Order Creation in the Order-to-Activate Cartridges
- Order-to-Activate Emulators
- About Fulfillment Topologies
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2
Performing an Interactive Installation of the Order-to-Activate Components
- Cartridge Installation Overview
- System Requirements
- Order-to-Activate Cartridge Pre-Installation Tasks
-
Installing the Order-to-Activate Cartridges
- Getting the Installation Package
- Importing the Installation Cartridge and Configuring the Installation Build File
- Importing the OSM Order-to-Activate Cartridges for the Calculate Service Order Solution Option
- Importing the OSM Order-to-Activate Cartridges for the Solution Option Without Calculate Service Order
- Configuring WebLogic Server Resources
- Post-Installation Tasks for Multiple Simultaneous Versions
- Building and Deploying the Order-to-Activate Cartridges
- Testing the Order-to-Activate Cartridges
- Switching Between Live and Emulator Configurations
- Configuring a Workspace Without Configuring WebLogic Server
- Uninstalling Order-to-Activate Components
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3
Performing a Silent Installation of the Order-to-Activate Cartridges
- Cartridge Installation Overview
- Directory Placeholders Used in This Chapter
- System Requirements
-
Setting Up the Installation Environment
- Getting the Installation Package
- Setting Up Files and Directories
-
Encrypting the Passwords Used by the Silent Installer
- Encrypting the WebLogic Server Administrator Password for Connecting to WebLogic
- Encrypting the WebLogic Server Administrator Password for Use with XML Import/Export
- Encrypting Passwords for the Standard Order-to-Activate User Accounts
- Encrypting the UIM Application User Password
- Encrypting the Technical Order Management Application User Password
- Encrypting the Password for Deploying the Cartridges
- Encrypting the Oracle AIA JMS Connection Password
- Encrypting the UIM JMS Connection Password
- Encrypting the Technical Order Management JMS Connection Password
- Configuring the build.properties File
- Performing the Silent Installation
- Testing the Order-to-Activate Cartridges
- Switching Between Live and Emulator Configurations
- Configuring a Workspace Without Configuring WebLogic Server
- Uninstalling Order-to-Activate Components
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4
Order-to-Activate Cartridge Contents
- Cartridge Overview
-
Common Order Management Cartridges
- OracleComms_OSM_CommonDataDictionary
- OracleComms_OSM_O2A_AIAEBMDataDictionary
- OracleComms_OSM_O2A_CommonUtility
-
OracleComms_OSM_O2A_ControlMap
- Configuring Breakpoints for Central Order Management and for Service Order Management Without Calculate Service Order
- Configuring Breakpoints for Service Order Management with Calculate Service Order
- Controlling Point of No Return
- Controlling Fault Simulation
- Controlling Order Updates
- Controlling Processing Granularity for FulfillBillingFunction
- OracleComms_OSM_O2A_RecognitionFallout
- OracleComms_OSM_O2A_SystemAdmin
- Common Central Order Management Cartridges
-
Central Order Management Cartridges for the Calculate Service Order Solution Option
- OracleComms_OSM_O2A_COM_CSO_Base
- OracleComms_OSM_O2A_COM_CSO_Broadband_Internet_Access_CFS
- OracleComms_OSM_O2A_COM_CSO_Email_CFS
- OracleComms_OSM_O2A_COM_CSO_FulfillmentPattern
- OracleComms_OSM_O2A_COM_CSO_FulfillmentStateMap
- OracleComms_OSM_O2A_COM_CSO_Internet_Media_CFS
- OracleComms_OSM_O2A_COM_CSO_IP_Fax_CFS
- OracleComms_OSM_O2A_COM_CSO_Model_Container
- OracleComms_OSM_O2A_COM_CSO_Provisioning
- OracleComms_OSM_O2A_COM_CSO_SalesOrders
- OracleComms_OSM_O2A_COM_CSO_Solution
- OracleComms_OSM_O2A_COM_CSO_Topology
- OracleComms_OSM_O2A_COM_CSO_VoIP_Access_CFS
- OracleComms_OSM_O2A_COM_CSO_Web_Conferencing_CFS
- OracleComms_OSM_O2A_COM_FulfillmentPattern
- OracleComms_OSM_O2A_COM_FulfillmentStateMap_Sample
- OracleComms_OSM_O2A_COMSOM_CSO_Recognition
- OracleComms_OSM_O2A_COMSOM_CSO_Solution
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Central Order Management Cartridges for the Solution Option Without Calculate Service Order
- OracleComms_OSM_O2A_BBVoIP_FP_NP_Danube_Sample
- OracleComms_OSM_O2A_BBVoIP_FP_NP_Nile_Sample
- OracleComms_OSM_O2A_COM_NCSO_Base
- OracleComms_OSM_O2A_COM_NCSO_Provisioning
- OracleComms_OSM_O2A_COM_Simple_NP_Soln
- OracleComms_OSM_O2A_COM_Typical_NP_Soln
- OracleComms_OSM_O2A_COMSOM_Recognition_Sample
- OracleComms_OSM_O2A_COMSOM_Simple_NP_Soln
- OracleComms_OSM_O2A_COMSOM_Typical_NP_Soln
- OracleComms_OSM_O2A_FulfillmentPatternMap_Sample
- OracleComms_OSM_O2A_SalesOrders_NP_Sample
- OracleComms_OSM_O2A_SimpleTopology_Sample
- OracleComms_OSM_O2A_TypicalTopology_Sample
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Service Order Management Cartridges for the Calculate Service Order Solution Option
- OracleComms_OSM_O2A_SOM_CSO_Base
- OracleComms_OSM_O2A_SOM_CSO_Broadband_Internet_Access_CFS
- OracleComms_OSM_O2A_SOM_CSO_Common
- OracleComms_OSM_O2A_SOM_CSO_CompleteProvisioning
- OracleComms_OSM_O2A_SOM_CSO_DeliverOrder
- OracleComms_OSM_O2A_SOM_CSO_DesignService
- OracleComms_OSM_O2A_SOM_CSO_Email_CFS
- OracleComms_OSM_O2A_SOM_CSO_FulfillmentPattern
- OracleComms_OSM_O2A_SOM_CSO_FulfillmentStateMap
- OracleComms_OSM_O2A_SOM_CSO_Internet_Media_CFS
- OracleComms_OSM_O2A_SOM_CSO_IP_Fax_CFS
- OracleComms_OSM_O2A_SOM_CSO_ModelContainer
- OracleComms_OSM_O2A_SOM_CSO_PlanDelivery
- OracleComms_OSM_O2A_SOM_CSO_Recognition
- OracleComms_OSM_O2A_SOM_CSO_Solution
- OracleComms_OSM_O2A_SOM_CSO_Topology
- OracleComms_OSM_O2A_SOM_CSO_VoIP_Access_CFS
- OracleComms_OSM_O2A_SOM_CSO_Web_Conferencing_CFS
- Service Order Management Cartridges for the Solution Option Without Calculate Service Order
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Common Conceptual Model Projects
- OracleComms_Model_Base
- OracleComms_Model_BaseCatalog
- OracleComms_Model_Common
- OracleComms_Model_O2A_Broadband_Internet_Access_CFS
- OracleComms_Model_O2A_Broadband_Internet_Access_SA
- OracleComms_Model_O2A_Broadband_Internet_DataModel
- OracleComms_Model_O2A_Email_CFS
- OracleComms_Model_O2A_Email_DataModel
- OracleComms_Model_O2A_Email_SA
- OracleComms_Model_O2A_Internet_Media_CFS
- OracleComms_Model_O2A_Internet_Media_DataModel
- OracleComms_Model_O2A_Internet_Media_SA
- OracleComms_Model_O2A_VoIP_Access_CFS
- OracleComms_Model_O2A_VoIP_Access_SA
- OracleComms_Model_O2A_VoIP_DataModel
- Conceptual Model Projects for Central Order Management
- Conceptual Model Projects for Service Order Management
- Oracle AIA Emulators
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5
Extending Order-to-Activate Cartridges
- Adding Custom Data Elements
- Adding Custom Order Item Properties
- Changing Durations for Order Components
-
Adding a New Fulfillment Function
- Planning the Addition of a New Fulfillment Function
- Response Patterns in System Interactions
- Entities to Create, Modify, or Reuse
-
Fulfillment Function Extension Point Interface
- Fulfillment Function Extension Point Overview
- COMPONENT-START Extension Point
- COMPONENT-COMPLETE Extension Point
- COMPONENT-UPDATE Extension Point
- CREATE-EBM Extension Point for do Execution Mode
- CREATE-EBM Extension Point for redo Execution Mode
- CREATE-EBM Extension Point for undo Execution Mode
- CREATE-EBM-CUSTOM Extension Point
- CREATE-EBM-ALL-ORDERITEMS Extension Point
- CREATE-EBM-ORDERITEM Extension Point for do Execution Mode
- CREATE-EBM-ORDERITEM Extension Point for redo Execution Mode
- CREATE-EBM-ORDERITEM Extension Point for undo Execution Mode
- CREATE-EBM-ORDERITEM-CUSTOM Extension Point
- CREATE-EBM-PRIORORDERITEM Extension Point
- CREATE-EBM-PRIORORDERITEM-CUSTOM Extension Point
- VALIDATE-RESPONSE-EBM Extension Point
- COMPONENT-RESPONSE-UPDATE Extension Point
- ORDER-EXTENSION-UPDATE-STATUS-EBM Extension Point
- About Fallout
- Adding a New Fulfillment Function for a New Service Offering
- Adding a New Fulfillment Provider
- Adding a New Fulfillment Mode
- Adding a New Product Specification
- Changing Processing Granularity
- Changing Fulfillment Function Dependencies
- Setting a Point of No Return
-
Configuring Fulfillment States
- External Fulfillment States
-
Fulfillment State Extension Point Interface
- Fulfillment State Extension Point Overview
- ORDERITEM_FULFILLMENT_STATE_UPDATED Extension Point
- ORDER_FULFILLMENT_STATE_UPDATED Extension Point
- ORDER_STATUS Extension Point
- ORDER_STATUSCONTEXT Extension Point
- ORDERITEM_MILESTONE Extension Point
- ORDERITEM_STATUSCONTEXT Extension Point
- REPORT_ORDERITEM_STATUS Extension Point
- REPORT_ORDERITEM_MILESTONE Extension Point
- REPORT_ORDERITEM_STATUSCONTEXT Extension Point
- Adding a New Service for the Calculate Service Order Solution Option
- Adding a New Service for the Service Option Without Calculate Service Order
-
Customizing Service Order Management
- Service Order Management Extension Point Overview
- SOM-CREATE-SOAP-REQUEST Extension Point
- SOM-DETECT-FAULT Extension Point
- SOM-GET-FAULT-DATA Extension Point
- SOM-CHECK-IS-LAST-RESPONSE Extension Point
- SOM-GET-UPDATE-DATA Extension Point
- SOM-GET-EXTERNAL-FULFILLMENT-STATE Extension Point
- SOM-GET-EXTERNAL-FULFILLMENT-STATE-AT-FALLOUT Extension Point
- SOM-GET-NEW-CORRELATION-ID Extension Point
- Extending XQuery Modules
- Sending Enriched Data to the CRM System
- Considerations When Integrating with Oracle AIA
- Security Considerations When Communicating with External Systems
- 6 Performing Order-to-Activate Cartridge Operations
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7
Prior Versions of Order-to-Activate Cartridges
- Updating Prior Versions of the Cartridges to Work with Newer Versions of OSM
- Changes from Order-to-Activate 2.1.1 to Version 2.1.2
- Changes from Order-to-Activate 2.1.0.2 to Version 2.1.1
- Changes from Order-to-Activate 2.1.0.1 Cartridges to Version 2.1.0.2
- Changes from Order-to-Activate 2.1.0 Cartridges to Version 2.1.0.1
- Changes from Order-to-Activate 2.0.1 Cartridges to Version 2.1.0
- Changes from Order-to-Activate 7.2 Cartridges to Version 2.0.1
- Changes from Order-to-Activate 7.0.3 Cartridges to Version 7.2