Change User Account Status

A user account can be locked, enabled, or disabled.

This section describes how to unlock a user account, enable a disabled user account, and disable an enabled user account.

Unlock User Accounts

When a user account becomes locked, the user is unable to log in to the Primavera Portal or any applications.

The following are some typical reasons why a user account becomes locked:

  • The user attempts to log in too many times with an incorrect password.
  • The user's password expires.

Note:

A user with an expired password can also unlock their account by attempting to log in with their expired password.

To unlock a user account:

  1. On the "" User Administration tab, select the check boxes for one or more locked user accounts.

    Note:

    Apply the Locked filter to display only Locked user accounts in the User Administration table. See About User Administration Table Filters for details.
  2. Click Unlock.

    The Unlock button appears only when you select the check boxes for one or more locked user accounts. If you select one or more unlocked user accounts, the Unlock button will not appear.

Disable User Accounts

When you disable a user account, the user is blocked from accessing the Primavera Portal and any applications. In addition, a cloud administrator is unable to perform most tasks for the user in Primavera Administration (other than enabling the account). For example, you might choose to disable a user account if a user moves to a different role in your organization or takes a sabbatical.

To disable a user account:

  1. On the "" User Administration tab, select the check boxes for one or more enabled user accounts.

    Note:

    Apply the Enabled filter to display only enabled user accounts in the User Administration table. See About User Administration Table Filters for details.
  2. Click Disable.

    The Disable button appears only when you select the check box for one or more enabled user accounts. If you select one or more disabled user accounts, the Disable button will not appear.

Note:

To ensure that a user is removed from P6 and shown as disabled in Unifier, you must also de-provision the account. See De-provision User Accounts for details.

Enable User Accounts

When you enable a user account, the user can access Primavera Portal and applications.

To enable a user account:

  1. On the "" User Administration tab, select the check boxes for one or more disabled user accounts.

    Note:

    Apply the Disabled filter to display only disabled user accounts in the User Administration table. See About User Administration Table Filters for details.
  2. Click Enable.

    The Enable button appears only when you select the check box for one or more disabled user accounts. If you select one or more enabled user accounts, the Enable button will not appear.

De-provision User Accounts

When you de-provision a user account, the user is blocked from accessing the Primavera Portal and any applications. A cloud administrator is unable to perform most tasks for the user in Primavera Administration until the account is re-enabled.

Note:

When you de-provision a user from access to P6 EPPM, all module access will be removed from that user in P6 EPPM. The user account and all its associated data will remain in the database, however the user will no longer have access to the application.

To de-provision a user account:

  1. On the "" User Administration tab, select the check box for an enabled user account.
  2. Click Disable.
  3. Double-click in the Application Access cell for the user in the grid.
  4. In the Select Application Access dialog box:
    1. Select all the columns in the Selected list.
    2. Click "" Remove from selected column.
    3. Click Select.