Start/Stop - Stop Confirmation

If you choose the stop method of Stop Selected SAs, the Stop SA Confirmation page appears after a user clicks the Stop button on Start/Stop - Main. This page presents a summary of the service agreement(s) that will be stopped if the Stop button on this page is clicked. Refer to How To for a description of how to perform common start stop functions.

Description of Page

The Account ID and the primary name of the account's main customer are displayed at the top of the page.

The Stop Date is the date on which the service is scheduled to stop.

Requested By contains the name of the person who requested the stop.

The section beneath Requested By provides you with options that control which service agreements appear in the grid. The following points describe the various options:

  • Use the Premise Filter to restrict the service agreements to those that are linked to a specific characteristic premise. The following options are available:
    • All. Use this option if you do not wish to restrict service agreements based on premise.
    • No Premise. Use this option to restrict service agreements to those that do not have a characteristic premise.
    • Specific Premise. Use this option to restrict service agreements to those with a characteristic premise of Premise ID.
  • Use the SA Type Filter to restrict service agreements to those of a given SA Type.
    • All. Use this option if you do not wish to restrict service agreements based on SA Type.
    • Specific SA Type. Use this option to restrict service agreements to those of a given CIS Division and SA Type.
  • Use the Geographic Type Filter to restrict the service agreements that appear in the grid based on the geographic type and value of the service points that are linked to the service agreement. The following options are available:
    • All. Use this option if you do not wish to restrict service agreements based on a geographic type and value.
    • <Geographic Type>. Use this option to restrict service agreements to those that will be linked to service points / premises associated with the selected geographic type and Geographic Value.

Don't forget to click the search button after changing the filters.

The Select All / Clear All buttons are used to select service agreements to stop. These buttons are enabled if at least one service agreement is displayed in the grid.

Note:

30 service agreements at a time. Clicking Select All selects the first 30 service agreements in the grid. If more than 30 service agreements exist, you must select and stop them in batches.

The grid that follows contains the service agreements to stop that match your filter criteria. The following information appears in the grid:

Select Box Use this checkbox to select service agreements that you want to stop.

Premise Information Summary information about the pending stop premise is displayed.

SA Information Summary information about the pending stop SA is displayed.

SP Identifier The service point's SP type's identifying geographic type and value. Refer to Setting Up Service Point Types. Up to three geo types and values are displayed.

Click the Stop button on the Stop SA Confirmation page to stop the selected SAs. Click on the Close button to return to the main page - any changes made on this page since the last time you clicked Stop are discarded.