How To Set Up A Payment Arrangement

Note: The following steps only apply to setting up payments using the Payment Arrangement – Main page.

To set up a new payment arrangement:

  • Select the Account in question.
  • Select the debt to be transferred to the payment arrangement (by turning on/off the checkbox adjacent to the Candidate SAs amounts).
  • Enter the number of Installments and the total Arrange Amount.
  • Define the CIS Division and SA Type of the new payment arrangement service agreement.
    Note: If the service agreement’s account’s CIS Division’s Restrict to Account CIS Division flag is set to Restricted, the CIS Division is set to the account’s CIS Division and cannot be changed
  • Click the Create button.