Setting Up Payment Arrangements

A payment arrangement is an agreement with a customer to payoff severely overdue debt in installments. Bills sent to customers with payment arrangements contain charges for both their current services and their payment arrangement installment amount. Refer to The Big Picture Of Payment Arrangements for information about the financial ramifications of payment arrangements and for a description of how the system monitors payment arrangements.

The topics in this section describe how to set up a payment arrangement and how to break a payment arrangement (if a customer doesn't fulfill their obligations).