Option | Description |
Outage Call Contact Name Characteristic Type | This is used to link the contact name of the caller associated with an outage call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call Contact Number Characteristic Type | This is used to link the contact number of the caller associated with an outage call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call Identifier Characteristic Type | This is used to link the call identifier supplied by the caller associated with an outage call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call Street Name Characteristic Type | This is used to link the street name supplied by the caller associated with a fuzzy trouble call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call Cross Street Name Characteristic Type | This is used to link the cross street name supplied by the caller associated with a fuzzy trouble call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call Block Number Characteristic Type | This is used to link the block number supplied by the caller associated with a fuzzy trouble call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call City Characteristic Type | This is used to link the city supplied by the caller associated with a fuzzy trouble call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |
Outage Call State Characteristic Type | This is used to link the state supplied by the caller associated with a fuzzy trouble call as a characteristic on the outage call. Refer to Define Characteristic Types for more information. Only one value is allowed for this option. |