FA Log Entry Events
Log entries are generated either manually by a user or via a "plug-in". The system provides some sample plug-ins that may be configured to populate the table.
• The sample FA integration algorithm may be configured to create log entries for certain conditions.
• The sample FA response application services provided by the system create log entries for positive or negative responses to outgoing messages.
• The sample FA completion application service provide by the system may create log entries under certain conditions.
The table below indicates the log types provided by the system and which sample "plug-ins" may create them.
Log Type
Generated By
Content of Details
Appointment Book - Negative Acknowledgement
FA Response> application service for a negative response to Appointment Book NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
Appointment Booked
FA integration algorithm
Appointment booked for <appointment start date/time > - <appointment end date/time>.
Appointment Canceled
FA integration algorithm
Appointment for <appointment start date/time > - <appointment end date/time> has been canceled.
Appointment Canceled - Negative Acknowledgement
FA Response application service for a negative response to any Appointment Cancellation NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
External Message Received
FA completion application service if action is Update Log
Message received from %1. Message text: %2
Where %1 is the description of the external system feature configuration
%2 is the message sent from the external system.
FA External ID Change
FA integration algorithm
FA External ID changed from <FA External ID - Before Change> to <FA External ID - After Change>
FA Intermediate Status Change
FA integration algorithm
FA Intermediate Status changed from <Intermediate Status Description - Before Change> to <Intermediate Status Description - After Change>
FA Status Change
FA integration algorithm
FA Status changed from <Status Description - Before Change> to <Status Description - After Change>
Order Cancellation - Negative Acknowledgement
FA Response application service for a negative response to FA Cancellation NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
Order Cancellation Confirmed
FA Response application service for a positive response to FA Cancellation NDS message
Positive Acknowledgment. Message ID (%1) - %2.
Where %1 is message ID and %2 is the description of the NDS type of the original outgoing message.
Order Change - Negative Acknowledgement
FA Response application service for a negative response to FA Changed NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
Order Change Confirmed
FA Response> application service for a negative response to Appointment Book NDS message.
Positive Acknowledgment. Message ID (%1) - %2.
Where %1 is message ID and %2 is the description of the NDS type of the original outgoing message.
Order Completion
FA completion application service
FA is completed by External System
Order Creation - Negative Acknowledgement
FA Response> application service for a negative response to Appointment Book NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
Order Creation Confirmed
FA Response> application service for a negative response to Appointment Book NDS message.
Positive Acknowledgment. Message ID (%1) - %2.
Where %1 is message ID and %2 is the description of the NDS type of the original outgoing message.
Order Reschedule - Negative Acknowledgement
FA Response> application service for a negative response to Appointment Book NDS message.
Negative Acknowledgment. Message ID (%1) - %2. Error (%3) %4
Where %1 is message ID
%2 is the Notification Download Type description
%3 and %4 are the external message code and its corresponding base message category/number, if the external message code has been specified.
Order Reschedule Confirmed
FA Response> application service for a negative response to Appointment Book NDS message.
Positive Acknowledgment. Message ID (%1) - %2.
Where %1 is message ID and %2 is the description of the NDS type of the original outgoing message.
Outage Call Interfaced
Processing Outage Call NDS message
Outage call has been sent.