Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management Implementation Guide
Preface
Audience
Documentation and Resources
Updates to Documentation
Documentation Accessibility
Conventions
Abbreviations
Integration Overview
Supported Source Application Versions
About the Integration Product
About the Products
End-to-End Integration Flow for On Premise or Cloud Applications
Supported Business Processes
Overview
Integration Points by Business Process
Bill Cycle Sync Processes
Processing Details
Understanding the Integration
Technical Overview
Integration Points
Master Data Synchronization Process
Billing Related Processes
Customer Self Service Related Processes
Bill Cycle Synchronization Related Processes
Configuration Guidelines
Integration Configuration Checklist
Integration JMS Wrapper Configuration
Oracle Utilities Customer Care and Billing Configuration
Oracle Utilities Meter Data Management Configuration
Integration Product Configuration
Setting up the Integration JMS Wrapper Processes
Setting Configuration Properties for JMS Wrapper Processes
Setting Outbound Message Configuration for CCB and MDM
Data Synchronization
Setting up Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing Admin Data Table Configuration
Oracle Utilities Customer Care and Billing System Data Table Configuration
Oracle Utilities Customer Care and Billing Inbound Message Configuration
Oracle Utilities Customer Care and Billing Outbound Message Configuration
Setting up Oracle Utilities Meter Data Management
Oracle Utilities Meter Data Management Admin Data Table Configuration
Oracle Utilities Meter Data Management System Data Table Configuration
Oracle Utilities Meter Data Management Inbound Message Configuration
Oracle Utilities Meter Data Management Outbound Message Configuration
Setting up the Process Integration
Setting Configuration Properties
Setting Domain Value Maps for the Integration Layer
Setting Error Handling for the Integration Layer
Monitoring and Troubleshooting
Monitoring from Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing Error Logs
Oracle Utilities Customer Care and Billing Notifications
Oracle Utilities Customer Care and Billing Connection Errors
Monitoring from Oracle Utilities Meter Data Management
Oracle Meter Data Management Error Logs
Oracle Utilities Meter Data Management Notifications
Oracle Utilities Meter Data Management Connection Errors
Monitoring from the Integration
Monitoring Using WebLogic SOA Enterprise Manager
Monitoring Using WebLogic Logs
Monitoring the Queues Using the WebLogic Console
Data Purge
Troubleshooting
Asynchronous Processes
Synchronous Processes
Customization Options
Extension Methods
Custom Extension Points
Custom Transformations
Customizable Scopes
Implementing Extension Points
Implementing Custom Transformations
Migrating Custom Components
Migrating Custom Composites
Migrating Custom XSLs
Customizing SOA Composite Applications
Data Mapping
Master Data Synchronization Processes
Billing Processes
Get Usage Request Message Mapping Details
Customer Service Processes
Configuration Properties File
Module Configurations
Service Configurations
Domain Value Maps (DVMs)
JMS Wrapper Configuration Properties File
Service Configurations
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management Implementation Guide
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management Release 14.1 Implementation Guide