Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Data Mapping Guide
Data Mapping
Activity Creation (Oracle Field Service Initiated)
sendresponse
invokesomactivity
getactivity
Activity Completion (Oracle Field Service Initiated)
getcustomersignature
getcustomerinventory
getinstalledinventory
getdeinstalledinventory
getedattachments
getspattachment
getndattachments
getactivityattachments
invokesomactivity
invokeofscgetactvity
Activity Status (Oracle Utilities Service Order Management Initiated)
receivesomactivity
receivesomactivity1
receivesomactivity2
receivesomactivity3
receivesomactivity4
findactivity
getactivity
Appointment Request (Oracle Utilities Service Order Management Initiated)
receivesomapptrequest
receivesomapptrequest1
receivesomapptrequest2
invokerestofscappt
Device Verification (Oracle Utilities Field Service Initiated)
invokeitemverification
receiveofscdevice
receiveofscdevice1
receiveofscdevice2
invokeequipverification
invokesomdevice
syncdowntimereason
syncdowntimereasonvalues
syncdowntimereasonvals
Query Service Point (Oracle Field Service Initiated)
receiveofscspquery
invokesomservicepoint
receiveofscspquery1
Process Activity (Oracle Utilities Service Order Management Initiated)
receivesomactivity
searchactivity
invokeofsccancelactivity
receivesomactivity1
putdowntimereasonvalues
invokeofscactivity
receivesomactivity2
receivesomactivity3
receivesomactivity4
receivesomactivity5
Admin Sync (Oracle Integration Cloud Initiated)
syncspadmindata
syncactextndblelkpdata
senddevicedata
syncconfigurationtypedata
syncmanufacturerdata
syncmodeldata
syncspextendablelkpdata
synheadendsystemdata
syncspstadardlkpdata
getspfadata
synccustcontcatdata
syncuomdata
syncsqidata
synctoudata
getofscactivitytypes
createorupdateacttype
getactdeviceregiserdata
Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Data Mapping Guide
Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Release 22C Data Mapping Guide