Oracle Utilities Network Management System Integration to Oracle Field Service User’s Guide
Overview
Background
Integration Overview
Oracle Utilities Network Management System
Oracle Field Service
Oracle Integration Cloud
Supported Features
Business Terms
Business Flows
Business Processes
Functional Overview
Use Cases
User Operations
Creating an Event in Oracle Utilities Network Management System
Assigning a Crew
Generic Crew
Oracle Field Service Crew
Updating Events and Activities
Field Updates
Attachments
Status Changes in Oracle Utilities Network Management System
Activity Updates in Oracle Field Service
Field Updates
Attachments
Status Changes in Oracle Field Service
Crew Information
Routes and Queues
Damage Assessment
Switching
Unrelated Pickup Work
Data Relationships
Oracle Utilities Network Management System to Oracle Field Service Data Synchronizations
Eventcategory “Picklist”
Failed Equipment
Phases
Manufacturers
Crew Types - Work Skills
Control Zones
Work Zones
Event Type Category “Pick Listen VMap”
Customer Types
Oracle Field Service to Oracle Utilities Network Management System Data Synchronizations
Considerations
Additional Information - Integration Concepts
Oracle Utilities Network Management System
Events
Activities
Oracle Field Service
Admin
Dispatch Console
Resource Tree
Buckets
Field Resources
FAQs
Oracle Utilities Network Management System Integration to Oracle Field Service User’s Guide
Oracle Utilities Network Management System Integration to Oracle Field Service Release 23A User’s Guide