Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide
Introduction
Overview of the Integration
About Oracle Utilities Work and Asset Cloud Service
About Oracle Field Service
About Oracle Integration Cloud
Software Requirements
Solution Architecture
Solution Diagram
Synchronous
One-way Asynchronous
Business Flows
Mobile Control Data Sync (Oracle Utilities Work and Asset Cloud Service Initiated)
Process Activity (Oracle Utilities Work and Asset Cloud Service Initiated)
Activity Completion (Oracle Field Service Initiated)
Resource Usage (Oracle Field Service Initiated)
Interim Status Updates (Oracle Field Service Initiated)
Asset Installs and Removals (Oracle Field Service Initiated)
Pick Up Order (Oracle Field Service Initiated)
Truck Storeroom Admin Sync (Oracle Utilities Work and Asset Cloud Service Initiated)
Truck Storeroom Inventory Snapshot Sync/Update (Oracle Field Service Initiated)
Activity Pull Update (Oracle Field Service Initiated)
Configuring Oracle Utilities Work and Asset Cloud Service
Configuring Admin Data
Message Senders
Outbound Message Types
External System
Admin Entities
Adding Oracle Integration Cloud Certificates
Managing Catalog Services
Configuring Oracle Field Service
Importing, Configuring, and Testing Integration Connections
Importing the Oracle Integration Cloud Package from Oracle Cloud Marketplace
Verifying the Package Import
Configuring Connections in Oracle Integration Cloud
Configuring Oracle Utilities SOAP WACS for WACS-OFSC Connection
Configuring Oracle Utilities OFSC for WACS-OFSC Connection
Configuring Oracle Utilities REST for WACS-OFSC Connection
Configuring Oracle Utilities REST OFSC for WACS-OFSC Connection
Configuring Agent (if applicable)
Possible Combinations
Creating an Agent Group
Downloading and Installing On-Premises Agent
Setting up Certificates for Security
Configuring Lookups, Error Handling, and Email Notifications
Configuring Lookups
Editing Lookups
Configuration Properties
Error Handling
Error Handling Ways
Summary of Integration Error Handling
Resubmitting the Error Instances in Oracle Integration Cloud
Email Notifications
Extension Libraries in Oracle Integration Cloud
Activating and Testing the Integration Flows
Prerequisites
Activating Integration Flows
Testing the Integration Flows
Monitoring and Troubleshooting
Oracle Utilities Work and Asset Cloud Service
Oracle Utilities Work and Asset Cloud Service Error Logs
Oracle Integration Cloud
Monitoring Integration Flows
Troubleshooting
Validation Algorithms
Completion Events
Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide
Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Release 23C Configuration Guide