Accelerator Package

The accelerator package includes various user types, properties, and plugins. This document explains the configurations for other elements, such as activity types, work zones, work skills, work conditions, and outbound channel.

The package helps customers configure and set up Oracle Field Service used in Oracle Utilities Customer Care and Billing integration to Oracle Field Service. The integration package contains only Oracle Utilities Customer Care and Billing and Oracle Integration Cloud configuration files and instructions. In addition to the integration package, this document provides a complete end-to-end setup for the integration.

The contents of the package are:

• User Types: Define layouts and UI screens. The new UIs for Service Point Details, New Meter Details, and Existing Meter Details UIs are linked to user types. For more details, see the User Types section.

• Properties: Create layouts and mapping. For more information, see the Properties section.

• Plugins: The Device Verification plugin is a part of the package that which takes in the badge number and returns the device details if a corresponding device exists. For more information, see the Forms and Plugins section.