2 Preface

The preface includes the following sections:

• Audience
• Documentation and Resources
• Updates to Documentation
• Documentation Accessibility
• Conventions
• Abbreviations

Audience

This document is intended for anyone implementing the integration of the following products with third-party payment processors:

• Oracle Utilities Customer Care and Billing
• Oracle Utilities Customer to Meter
• Oracle Utilities Customer Cloud Service

Documentation and Resources

For more information regarding this integration, foundation technology and the edge applications, refer to the following documents:

Product Documentation

Resource	Location
OUC2M OUCCB OUCCS Integration with Payment Processors documentation	https://docs.oracle.com/en/industries/utilities/cloud-integrations/index.html
Oracle Utilities Customer to Meter documentation	https://docs.oracle.com/en/industries/energy-water/advanced-meter/index.html
Oracle Utilities Customer Care and Billing documentation	https://docs.oracle.com/en/industries/energy-water/ccb/index.html
Oracle Utilities Customer Cloud Service documentation	https://docs.oracle.com/en/industries/utilities/customer-cloud-service/index.html

Additional Documentation

Resource	Location
My Oracle Support	Visit My Oracle Support regularly to stay informed about updates and patches. Access the support site for the edge application Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1).
Oracle University for training opportunities	http://education.oracle.com/
Web Services Security	For more information about Web Services Security using Oracle Fusion Middleware 12c, refer to https://docs.oracle.com/middleware/12211/cross/webservicestasks.htm.

Updates to Documentation

Documentation updates are posted on the Integrations page as they become available.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle's Accessibility Program website.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. If you are hearing impaired, visit the Oracle Accessibility Learning and Support website for more information.

Conventions

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
Monospace	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

Abbreviations

Term	Expanded Form
OUCCS/CCS	Oracle Utilities Customer Cloud Service
OUC2M/C2M	Oracle Utilities Customer to Meter
IWS	Inbound Web Service