Processing CC&B NDS Records Using Middleware/BPEL

This chapter provides an overview of the Processing NDS Records Using Middleware, which facilitates the integration between Oracle Utilities Customer Care and Billing and the Fieldwork integration. It includes the following:

• About Processing NDS Records Using Middleware

• Middleware Composites for NDS Records Processing

• Processing Details

• Stopping and Starting NDS Polling

• Customization Techniques

• NDS Records Processing Setup

• Performance Tuning

• Monitoring and Troubleshooting