About Service Tasks

Service tasks are records that can be used to perform a variety of tasks. Examples include:

Task-related records performed by users of other Oracle Utilities applications, such as Oracle Utilities Customer Self Service.
Task-related records performed by Oracle Utilities Customer Care and Billing to manage specific processing, such as net energy metering true-ups, or prepaid billing to create bill segments for smart meter prepaid service agreements.

The main attribute used to define a service task is service task type. The service task type defines properties common to specific types of service tasks.

For more information, see Searching and Viewing Service Tasks.