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Oracle Utilities Customer Care and Billing Cloud Service

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Oracle Utilities Customer Care and Billing Cloud Service User Guides
Business User Guide
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The Big Picture of Program Management
Maintaining Leads
How To Perform Common Lead Functions

Oracle Utilities Customer Care and Billing Cloud Service User Guides

How To Perform Common Lead Functions

The topics in this section describe how to perform common lead maintenance functions from the Lead portal.

Manually Creating a Lead
Maintaining a Lead
Adding New Lead Events to a Lead
Adding Lead Notes
Maintaining Lead Events
Maintaining Third Party Lead Events

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