Canceling A Field Activity
You should cancel a field activity if it shouldn't be (or wasn't) done.
There are situations when a field activity may be canceled automatically by another process in the system, for example:
- If a field activity is created by start/stop and the start/stop is canceled, the resulting field activity is also canceled
- If a field activity is created by a severance event or cut event and the severance or cut event is canceled, the field activity is also canceled
The processes that attempt to cancel a field activity when a related record is canceled do not continue with the cancel under the following conditions:
- The field activity is already linked to a field order (and is therefore considered dispatched to the field)
- The field activity has been dispatched to an external system and the FA's intermediate status is one that does not allow auto-cancellation.